At a Glance
- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the fun and lively team at Village Hotel Club.
- Benefits: Enjoy discounts, wellness perks, and flexible hours while working in a supportive environment.
- Other info: Experience excellent training and career growth opportunities in a dynamic setting.
- Why this job: Be the friendly face that makes every guest's stay unforgettable.
- Qualifications: Bring your personality, problem-solving skills, and passion for great service.
The predicted salary is between 20000 - 25000 € per year.
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member / friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Well-being first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
What we need from you:
- Personality, and bags of it.
- A great memory, to add that personal touch for returning guests.
- Proactive problem solver.
- A passion for delivering the best guest experience.
- Strong communication.
- Team player and ability to partner with other departments.
Role Summary: The reception team member is responsible for delivering a warm welcome to guests, maintaining a comprehensive knowledge of the hotel and local area, providing recommendations, and solving issues before they arise.
Compensation: To be discussed.
Host Team Member (DAYS ONLY) in Warrington employer: Village Hotels - Warrington - Reception / Nights
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individualism, and fun. Our vibrant work culture fosters a supportive environment where team members can thrive, with excellent training and development opportunities through our Rising Stars and Talent Academy programmes. Enjoy a range of benefits including complimentary health memberships, generous discounts, and a commitment to mental well-being, all while working in a lively atmosphere that prioritises both employee satisfaction and guest experience.
Contact Detail:
Village Hotels - Warrington - Reception / Nights Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Host Team Member (DAYS ONLY) in Warrington
✨Tip Number 1
First off, make sure you know the ins and outs of Village Hotel Club. Familiarise yourself with the hotel’s amenities and local attractions. When you walk in for your interview, being able to chat about what makes the hotel special will show you’re genuinely interested!
✨Tip Number 2
Don’t just sit back and wait for the job to come to you! Get proactive and reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and what they love about working there. This can give you insider info and help you stand out during interviews.
✨Tip Number 3
When you get to the interview, let your personality shine! Remember, they’re looking for someone who fits into their fun and vibrant culture. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond for guests in the past.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Village Hotel Club family. Good luck!
We think you need these skills to ace Host Team Member (DAYS ONLY) in Warrington
Some tips for your application 🫡
Be Yourself:We want to see your personality shine through in your application! Don’t be afraid to let your unique traits and experiences show. Remember, we’re all about embracing individuality and fun!
Show Your Knowledge:Make sure to highlight any knowledge you have about the hotel and local area. We love candidates who can recommend great spots or share interesting facts that could enhance a guest's experience.
Highlight Your Problem-Solving Skills:Since we value proactive problem solvers, share examples of how you've tackled challenges in the past. This will show us that you can think on your feet and keep our guests happy!
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Village Hotels - Warrington - Reception / Nights
✨Show Your Personality
Since the role is all about making guests feel welcome, let your personality shine through during the interview. Be friendly, approachable, and don’t be afraid to show a bit of fun! This will help you connect with the interviewer and demonstrate that you fit the vibrant culture at Village Hotel Club.
✨Know Your Stuff
Familiarise yourself with the hotel and local area before the interview. Research key attractions, dining options, and any unique features of the Village Hotel Club. This knowledge will not only impress the interviewer but also show your proactive approach to problem-solving and guest recommendations.
✨Practice Your Communication Skills
Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest scenarios with a friend to showcase your ability to handle questions and concerns effectively during the interview.
✨Emphasise Teamwork
Highlight your experience as a team player. Share examples of how you've collaborated with others in previous roles to enhance guest experiences or solve problems. This will demonstrate your ability to partner with different departments, which is essential for success at Village Hotel Club.
