Room Assistant in Swansea

Room Assistant in Swansea

Swansea Full-Time 20000 - 25000 € / year (est.) No home office possible
Village Hotels - Swansea - Housekeeping

At a Glance

  • Tasks: Ensure our hotel rooms are spotless and create a welcoming atmosphere for guests.
  • Company: Join the vibrant Village Hotel Club, where fun meets professionalism.
  • Benefits: Enjoy discounts, wellness memberships, flexible hours, and exciting training opportunities.
  • Other info: Celebrate milestones with us and enjoy a supportive work environment.
  • Why this job: Be part of a lively team that values personality and delivers exceptional guest experiences.
  • Qualifications: A keen eye for detail and a passion for teamwork and guest satisfaction.

The predicted salary is between 20000 - 25000 € per year.

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

Requirements:

  • Always looking to go one step further and exceed expectations.
  • Enjoys learning about our guests to make their experience personal.
  • Able to work fast and efficiently without compromising on standards.
  • Have a good eye for detail.
  • Able to work as part of a team and create great relationships with other departments.
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
  • An infectious smile and an awesome personality!

Compensation: To be discussed

Room Assistant in Swansea employer: Village Hotels - Swansea - Housekeeping

At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun within our vibrant work culture. As a Room Assistant, you'll enjoy a range of benefits including complimentary health memberships, generous discounts, and excellent training opportunities, all while working in a supportive environment that prioritises your well-being and personal growth. Join us in creating memorable experiences for our guests in a lively setting where your contributions truly matter.

Village Hotels - Swansea - Housekeeping

Contact Detail:

Village Hotels - Swansea - Housekeeping Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Room Assistant in Swansea

Tip Number 1

Get to know the company culture! Before your interview, check out Village Hotel Club's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, energetic team.

Tip Number 2

Practice your people skills! As a Room Assistant, you'll be interacting with guests and team members. Role-play common scenarios with friends or family to boost your confidence and ensure you can showcase your awesome personality during the interview.

Tip Number 3

Prepare some questions! When you get the chance, ask about the training programmes or team events. This shows you're keen to grow and be part of the community at Village Hotel Club, which is exactly what they're looking for.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to jump into the exciting opportunities we have at Village Hotel Club.

We think you need these skills to ace Room Assistant in Swansea

Attention to Detail
Teamwork
Customer Service
Time Management
Efficiency
Relationship Building
Responsibility

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We love energetic and fun individuals, so don’t be afraid to show us who you are. A little humour or a personal touch can go a long way in making your application stand out.

Highlight Your Attention to Detail:Since cleanliness is key for us, make sure to emphasise your eye for detail in your application. Share specific examples of how you've gone the extra mile in previous roles, whether it’s checking every corner or ensuring everything is just right.

Team Spirit Matters:We’re all about teamwork here at Village Hotel Club, so mention any experiences where you’ve worked well with others. Whether it’s collaborating with colleagues or building relationships across departments, we want to see that you can contribute to our lively environment.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits while you’re there!

How to prepare for a job interview at Village Hotels - Swansea - Housekeeping

Know the Company Culture

Before your interview, take some time to understand the vibrant and fun culture at Village Hotel Club. They value personality and individualism, so think about how you can showcase your own unique traits and how they align with their lively environment.

Demonstrate Attention to Detail

As a Room Assistant, cleanliness is key! Be prepared to discuss specific examples from your past experiences where you’ve gone above and beyond in maintaining high standards. Highlight any situations where your keen eye for detail made a difference.

Show Your Team Spirit

Village Hotel Club thrives on teamwork, so be ready to share stories that illustrate your ability to work well with others. Think of times when you collaborated with colleagues to achieve a common goal or improved guest satisfaction together.

Bring Your Personality

This role is all about having fun while delivering excellent service. Don’t shy away from letting your personality shine through during the interview. A warm smile and a positive attitude can go a long way in making a memorable impression!