At a Glance
- Tasks: Lead the Host Team to create unforgettable guest experiences and resolve issues on the spot.
- Company: Village Hotels - Solihull, a vibrant place focused on guest satisfaction.
- Benefits: Competitive pay, team incentives, and opportunities for personal growth.
- Other info: Join a dynamic team in a fun and fast-paced environment.
- Why this job: Be the face of hospitality and make every guest's stay memorable.
- Qualifications: Strong leadership skills and a passion for exceptional service.
The predicted salary is between 24750 - 30250 £ per year.
Village Hotels - Solihull is looking for a proactive Host Manager to run the lobby experience.
You’ll blend our tech with genuine warmth to greet guests, read needs, and ensure a memorable stay at check-in and beyond.
You’ll lead the Host Team, coach daily, handle on-the-spot issue resolution, drive upselling, manage wage costs, and keep the team motivated to hit targets while delivering exceptional service across the shift.
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Host Team Lead — Guest Experience & Growth in Cheswick Green employer: Village Hotels - Solihull
At Village, we pride ourselves on fostering a vibrant work culture where personality and genuine connections thrive. As a Leisure Assistant/Lifeguard, you'll enjoy a dynamic role that combines safety with member engagement, all while benefiting from perks like complimentary gym memberships and discounted hotel stays. We are committed to your growth and well-being, offering 24/7 mental health support and numerous opportunities for career advancement in a supportive environment.
