At a Glance
- Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
- Company: Join Village Hotel Club, where fun and individuality thrive.
- Benefits: Enjoy free gym membership, discounts, and flexible hours.
- Other info: Be part of a supportive team with excellent growth opportunities.
- Why this job: Make a real difference in members' fitness experiences every day.
- Qualifications: Passion for hospitality and fitness, with great communication skills.
The predicted salary is between 20000 - 25000 € per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. You’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our guest experience and taking care of the pool area. You’ll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Here at Village Hotel Club we embrace personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and beyond, we rely on you to deliver service that puts us head and shoulders above the competition.
What we need from you:
- A passion for everything hospitality, leisure and fitness
- A smile and ability to talk to everyone
- The ability to deliver outstanding customer service leading to exceptional member satisfaction
- Solutions oriented with an eye for spotting issues before they happen
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
Benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year
- Discount on all overnight stays at Village Hotels, from £35 with a friend and breakfast
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A mobile gaming training platform offering diverse areas to train across hotels
- Discounts and cashback offers on many High Street Brands and Supermarkets
- A range of Well-being and Healthcare benefits and monthly well-being programmes
- Mental health first aiders and up to 2 mental health days annually
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme with support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance
- A host of BIG People Days to celebrate and recognise employees and their communities
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new and special — Work, Grow & Play the Village Way!
Leisure Assistant employer: Village Hotels - Portsmouth - Leisure
At Village Hotel Club, we are dedicated to creating a vibrant and inclusive work environment where our Leisure Assistants can thrive. With a strong focus on employee growth through excellent training programmes and a range of benefits including complimentary health memberships and discounts, we ensure that our team feels valued and supported. Join us in delivering exceptional service while enjoying a fun and dynamic atmosphere that celebrates individuality and teamwork.
Contact Detail:
Village Hotels - Portsmouth - Leisure Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their awesome team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you went above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Show your passion for fitness and leisure! Whether it’s talking about your favourite workout or sharing your thoughts on the latest trends in hospitality, let your enthusiasm shine through during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality, leisure, and fitness right from the start. Use your application to highlight any relevant experiences or interests that showcase your love for creating exceptional guest experiences.
Be Personable:We want to know the real you! Make sure your personality shines through in your written application. A friendly tone and a few personal touches can go a long way in making your application stand out.
Spot the Details:Pay attention to the job description and tailor your application accordingly. Mention specific skills or experiences that align with what we’re looking for, like your ability to maintain cleanliness or deliver outstanding customer service.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Village Hotels - Portsmouth - Leisure
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've gone above and beyond to create a great experience for customers in previous roles.
✨Demonstrate Your Customer Service Skills
Prepare to discuss situations where you provided outstanding customer service. Think about times when you resolved issues or made a member's day better, as this aligns perfectly with what they’re looking for.
✨Be Solutions-Oriented
Highlight your ability to spot potential issues before they arise. Come up with a couple of scenarios where you identified a problem and took proactive steps to resolve it, showing that you can think on your feet.
✨Know the Company Culture
Familiarise yourself with the Village Hotel Club’s values and culture. Be ready to discuss how you can contribute to their fun, supportive environment and how you embody their 'Work, Grow, Play' philosophy.
