Leisure Club Team Lead: Elevate Member Experience in Newcastle upon Tyne

Leisure Club Team Lead: Elevate Member Experience in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Village Hotels - Newcastle - Leisure

At a Glance

  • Tasks: Lead a team to enhance member experience and ensure smooth club operations.
  • Company: Join a vibrant leisure club focused on community and member satisfaction.
  • Benefits: Competitive pay, career growth opportunities, and a fun work environment.
  • Why this job: Make a real difference in people's fitness journeys while developing your leadership skills.
  • Qualifications: Experience in leisure operations and a passion for fitness and helping others.

The predicted salary is between 25000 - 32000 £ per year.

Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine. It’s your job to keep both our members happy, through efficient process and a dedication to customer excellence. You’ll lead a team to ensure seamless operations and a high level of service across our facilities.

You’re super organised, so you’ll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that’s a member aiming to smash goals or a team member carving out a solid career in the fast-paced fitness industry. They’ve got your back, and you’ve got theirs.

Join us and be part of something new and special — Work, Grow & Play the Village Way!

Responsibilities
  • A passion for leisure and fitness
  • Good knowledge and experience of leisure operations
  • Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered
  • Motivational and passionate about developing others
Qualifications
  • A passion for leisure and fitness
  • Good knowledge and experience of leisure operations
  • Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered
  • Motivational and passionate about developing others

Leisure Club Team Lead: Elevate Member Experience in Newcastle upon Tyne employer: Village Hotels - Newcastle - Leisure

At our leisure club, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. With a strong emphasis on personal and professional growth, we offer extensive training opportunities and career progression within the fast-paced fitness industry. Join us in creating an exceptional member experience while enjoying the benefits of a dynamic team environment that encourages collaboration and innovation.

Village Hotels - Newcastle - Leisure

Contact Details:

Village Hotels - Newcastle - Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Leisure Club Team Lead: Elevate Member Experience in Newcastle upon Tyne

Tip Number 1

Network like a pro! Reach out to people in the leisure and fitness industry, especially those who work at clubs you admire. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your passion! When you get the chance to meet potential employers, whether at events or interviews, let your enthusiasm for leisure and fitness shine through. Share your experiences and how you’ve made a difference in previous roles.

Tip Number 3

Prepare for the unexpected! In interviews, be ready for scenario-based questions that test your problem-solving skills. Think about how you’d handle various situations in a leisure club setting and practice your responses.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our awesome team!

We think you need these skills to ace Leisure Club Team Lead: Elevate Member Experience in Newcastle upon Tyne

Customer Service Excellence
Team Leadership
Organisational Skills
Multi-tasking
Leisure Operations Knowledge
Attention to Detail
Motivational Skills

Some tips for your application 🫡

Show Your Passion:Let your love for leisure and fitness shine through in your application. We want to see how your enthusiasm can elevate the member experience and contribute to our awesome clubs!

Highlight Relevant Experience:Make sure to showcase any previous experience in leisure operations or team leadership. We’re looking for examples that demonstrate your ability to keep things running smoothly and motivate others.

Be Detail-Oriented:Attention to detail is key! When writing your application, ensure it’s free from typos and clearly structured. This reflects your organisational skills and commitment to delivering high standards.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!

How to prepare for a job interview at Village Hotels - Newcastle - Leisure

Show Your Passion for Leisure and Fitness

Make sure to express your enthusiasm for the leisure and fitness industry during the interview. Share personal experiences or stories that highlight your dedication to helping others achieve their fitness goals. This will show that you’re not just looking for a job, but that you genuinely care about the member experience.

Demonstrate Your Organisational Skills

Since the role requires excellent multi-tasking abilities, prepare examples of how you've successfully managed multiple responsibilities in the past. Use specific scenarios where your organisational skills led to improved operations or member satisfaction, showcasing your ability to keep everything running smoothly.

Highlight Your Leadership Experience

As a team lead, it’s crucial to demonstrate your leadership qualities. Be ready to discuss how you’ve motivated and developed team members in previous roles. Share specific instances where your coaching made a difference, as this will illustrate your capability to inspire others and enhance their performance.

Prepare Questions About Member Experience

Show your interest in the company by preparing thoughtful questions about their approach to member experience. Ask about their strategies for maintaining high service levels or how they handle feedback from members. This not only shows your commitment to excellence but also gives you insight into their values and practices.