Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service during the night, handling check-ins and room service.
- Company: Leading hotel chain in Maidstone with a focus on guest satisfaction.
- Benefits: Flexible hours, health and wellness membership, and staff discounts.
- Why this job: Join a dynamic team and make guests' nights memorable while enjoying flexibility.
- Qualifications: Excellent interpersonal skills and a passion for customer service.
- Other info: Perfect for students seeking part-time work with great perks.
The predicted salary is between 20000 - 25000 £ per year.
A leading hotel chain in Maidstone is seeking a Night Porter to ensure exceptional customer service throughout the night. The successful candidate will support check-ins, room service, and bar service, along with proactively solving any issues. Excellent interpersonal skills and a commitment to customer satisfaction are key for this role.
The position offers flexible hours and numerous benefits, including health and wellness membership and staff discounts.
Night Concierge — 24/7 Guest Service, Flexible Hours in Maidstone employer: Village Hotels - Maidstone - Reception / Nights
Contact Detail:
Village Hotels - Maidstone - Reception / Nights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge — 24/7 Guest Service, Flexible Hours in Maidstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the hotel chain, be ready to talk about why you're the perfect fit for the Night Concierge role. Highlight your customer service skills and any relevant experience.
✨Tip Number 3
Stay flexible! Since the job offers flexible hours, show that you’re open to various shifts. This can make you more appealing to employers looking for someone who can adapt to their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Night Concierge — 24/7 Guest Service, Flexible Hours in Maidstone
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure guests have a great experience, especially during those late-night shifts!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about why you're the perfect fit for the Night Concierge role.
Tailor Your Application: Take a moment to customise your application for us. Mention specific skills or experiences that relate directly to the job description, like handling check-ins or solving guest issues. It shows you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Village Hotels - Maidstone - Reception / Nights
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Interpersonal Skills
As a Night Concierge, excellent interpersonal skills are crucial. Prepare examples from your past experiences where you’ve successfully handled customer interactions or resolved issues. This will demonstrate your ability to provide exceptional service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to think on your feet or manage difficult guests. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Flexibility and Commitment
Since the role offers flexible hours, emphasise your availability and willingness to work nights or weekends. Also, express your commitment to customer satisfaction, as this aligns perfectly with the hotel's expectations for the position.