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- Tasks: Lead a dynamic night team, ensuring exceptional service and problem-solving across all hotel departments.
- Company: Join Village Hotel Club, where personality and fun are at the heart of our vibrant culture.
- Benefits: Enjoy discounts on stays, food, wellness memberships, and exciting training opportunities.
- Other info: Flexible hours, mental health support, and regular team events make this a fantastic workplace.
- Why this job: Be part of a lively environment that values individuality and offers real career growth.
- Qualifications: Strong customer service skills and the ability to motivate and engage your team.
The predicted salary is between 25000 - 30000 £ per year.
Our hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Working alongside the Night Manager, you will need to think on your feet, proactively solving problems and be versatile, supporting all hotel departments.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
Responsibilities
- Strong customer service skills.
- Lead and motivate your team, ensuring they are skilled and engaged.
- Ability to deliver brand standards.
- Forge and maintain strong relationships with all departments.
Please note - All offers are subject to successful DBS checks in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way!
Night Team Leader in Elstree employer: Village Hotels - London Watford - Reception / Nights
Contact Detail:
Village Hotels - London Watford - Reception / Nights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Leader in Elstree
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Village Hotel Club. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your individuality shine through. They’re looking for someone who fits into their lively culture, so be yourself!
✨Tip Number 3
Prepare for the unexpected! As a Night Team Leader, you’ll need to think on your feet. Practice answering situational questions that showcase your problem-solving skills and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Night Team Leader in Elstree
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, we’re all about embracing individualism and fun, so make sure your unique style comes across.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. Highlight your customer service skills and any leadership experience you have, as these are key for the Night Team Leader role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team. A well-structured application will definitely catch our eye!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Village Hotels - London Watford - Reception / Nights
✨Know the Company Culture
Before your interview, dive into the Village Hotel Club's vibe. They’re all about personality and fun, so think about how you can showcase your individuality while aligning with their lively atmosphere. Bring examples of how you've contributed to a positive team environment in past roles.
✨Demonstrate Problem-Solving Skills
As a Night Team Leader, you'll need to think on your feet. Prepare some scenarios where you successfully solved problems or handled difficult situations. This will show that you can handle the fast-paced, 24/7 nature of the job and keep the service exceptional.
✨Highlight Your Leadership Style
They’re looking for someone who can lead and motivate a team. Be ready to discuss your leadership approach and how you engage your team. Share specific examples of how you've inspired others or improved team performance in previous positions.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training programmes like Rising Stars and Talent Academy, or how they support mental well-being. This shows your genuine interest in the role and the company’s commitment to employee development.