At a Glance
- Tasks: Be the ultimate night host, ensuring guests feel at home and secure.
- Company: Join Village, where hospitality meets personality and genuine connections.
- Benefits: Enjoy gym memberships, discounted hotel stays, and 50% off food and drink.
- Other info: Opportunities for growth and funded qualifications await you!
- Why this job: Make a real impact while working in a fun, supportive team environment.
- Qualifications: Friendly attitude and energy are more important than experience.
The predicted salary is between 18900 - 23100 £ per year.
Your Shift at a Glance
When the rest of the world goes to sleep, you are the one running the show, ensuring our guests feel just as looked after at 3 AM as they do at 3 PM. You will be the ultimate twilight host, seamlessly blending security rounds, late night bar service, and warm welcomes for our weary midnight arrivals.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
Your Shift: What You’ll Actually Be Doing
As our Night Porter, you are the engine of the shift. We trust you to handle:
- The Welcome: Checking in late arrivals and seeing off the early birds with a warm, energetic approach, ensuring they feel at home and taking every opportunity to upsell our fantastic facilities.
- The Protector: Keeping our guests and the building completely secure with thorough overnight safety checks, while confidently managing night audits, cash handling, and the hotel switchboard.
- The All-Rounder: Being the ultimate hands-on team player by pouring a late night pint in the Pub, preparing room service, cleaning public areas, and setting up meeting rooms so the day team can hit the ground running.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.
Selling Our Benefits
- Gym Membership: 2 x complimentary gym memberships at your home hotel.
- Hotel Stays: Hotel rooms from £20 across 35 hotels.
- Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
- Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
- Retail & Lifestyle: Hundreds of brand discounts via the Village app.
- Support: 24/7 Mental Health support via our Employee Assistance Programme.
Night Porter in Leeds employer: Village Hotels - Leeds North - Reception / Nights
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where personality and genuine connections are at the heart of everything we do. As a Night Manager, you'll not only lead a dedicated team but also enjoy exceptional benefits like discounted hotel stays, gym memberships, and a strong commitment to your personal growth and well-being. Join us in creating memorable experiences for our guests while thriving in an environment that values respect, teamwork, and empowerment.
Contact Details:
Village Hotels - Leeds North - Reception / Nights Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotels - Leeds North - Reception / Nights. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village Hotels - Leeds North - Reception / Nights
Don't be shy about reaching out to Village Hotels - Leeds North - Reception / Nights directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotels - Leeds North - Reception / Nights and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village Hotels - Leeds North - Reception / Nights
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
