Room Assistant

Room Assistant

Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure hotel rooms are spotless and create a welcoming atmosphere for guests.
  • Company: Join the vibrant Village Hotel Club, where fun meets professionalism.
  • Benefits: Enjoy discounts, wellness memberships, and exciting training opportunities.
  • Other info: Experience excellent career growth in a supportive and inclusive environment.
  • Why this job: Be part of a lively team that values personality and customer satisfaction.
  • Qualifications: A keen eye for detail and a passion for delivering exceptional service.

The predicted salary is between 20000 - 25000 £ per year.

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

But what we need from you:

  • Always looking to go one step further and exceed expectations.
  • Enjoys learning about our guests to make their experience personal.
  • Able to work fast and efficiently without compromising on standards.
  • Have a good eye for detail.
  • Able to work as part of a team and create great relationships with other departments.
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
  • An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Room Assistant employer: Village Hotels - Hull - Housekeeping

At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun in the workplace. Our vibrant culture fosters personal growth through comprehensive training programmes and a supportive environment, ensuring that every Room Assistant can thrive while delivering outstanding service. With fantastic benefits like complimentary health memberships, generous discounts, and a focus on mental well-being, we create a rewarding experience for our team members in our lively hotel settings across the UK.
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Contact Detail:

Village Hotels - Hull - Housekeeping Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Assistant

✨Tip Number 1

Get to know the company culture! Before your interview, check out Village Hotel Club's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun and energetic team.

✨Tip Number 2

Practice your answers to common interview questions, but keep it natural. Think about how your personality and experiences align with their values, like going the extra mile for guests. We want to see your awesome personality shine through!

✨Tip Number 3

Dress smart but comfortable! You want to look professional while still feeling like yourself. Remember, they’re looking for someone who fits into their lively environment, so let your personality come through in your outfit.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Room Assistant

Attention to Detail
Teamwork
Customer Service
Time Management
Efficiency
Interpersonal Skills
Problem-Solving
Adaptability
Positive Attitude
Communication Skills
Responsibility
Personalisation of Service

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to show us who you are and what makes you unique.

Highlight Your Attention to Detail: Since cleanliness is key for us, make sure to mention any experience you have that showcases your eye for detail. Whether it’s in previous jobs or personal projects, we want to know how you leave no pillow unturned!

Emphasise Teamwork: We’re all about creating great relationships with other departments, so share examples of how you’ve worked as part of a team in the past. Show us how you can contribute to our fun and energetic environment!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Village Hotels - Hull - Housekeeping

✨Know Your Stuff

Before the interview, make sure you understand what the role of a Room Assistant entails. Familiarise yourself with the importance of cleanliness and attention to detail, as these are key aspects that the hotel values. Think about how you can demonstrate your commitment to exceeding guest expectations.

✨Show Off Your Personality

The Village Hotel Club is all about fun and individualism, so don’t be afraid to let your personality shine through during the interview. Share stories that highlight your energetic nature and how you’ve gone the extra mile in previous roles. This will help you connect with the interviewers on a personal level.

✨Team Player Vibes

Since teamwork is crucial in this role, be prepared to discuss your experiences working in a team. Highlight instances where you collaborated with others to achieve a common goal or improved the guest experience. This shows that you can build great relationships with other departments.

✨Ask Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team events, or how they celebrate employee achievements. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.

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