At a Glance
- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the lively Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours.
- Other info: Join a supportive team with exciting growth opportunities and regular events.
- Why this job: Be the first friendly face and create memorable experiences for guests.
- Qualifications: Bring your personality, problem-solving skills, and passion for hospitality.
The predicted salary is between 20000 - 25000 € per year.
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
- Personality, and bags of it.
- A great memory, to add that personal touch for returning guests.
- Proactive problem solver.
- A passion for delivering the best guest experience.
- Strong communication.
- Team player and ability to partner with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Compensation: To be discussed.
Host Team Member in Glasgow employer: Village Hotels - Glasgow - Reception / Nights
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individuality, and fun. Our vibrant work culture fosters a supportive environment where team members can thrive, with excellent training and development opportunities, including our Rising Stars and Talent Academy programmes. Enjoy a range of benefits such as complimentary health memberships, generous discounts, and a commitment to mental well-being, all while being part of a dynamic team that creates memorable experiences for our guests.
Contact Detail:
Village Hotels - Glasgow - Reception / Nights Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Host Team Member in Glasgow
✨Tip Number 1
First off, make sure you know the ins and outs of Village Hotel Club. Familiarise yourself with the hotel’s services and local attractions. When you walk into that interview, your knowledge will shine through and show that you're ready to give guests the warm welcome they deserve!
✨Tip Number 2
Don’t underestimate the power of a friendly smile and positive attitude! Practice your best welcoming vibe before the interview. Remember, we’re all about personality here, so let yours shine and show how you can create that vibrant atmosphere for our guests.
✨Tip Number 3
Get ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve turned a potential issue into a positive outcome. This will demonstrate that you can handle anything that comes your way, just like a true Host Team Member.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our fun and supportive team. Let’s get you on board to help us create unforgettable experiences for our guests!
We think you need these skills to ace Host Team Member in Glasgow
Some tips for your application 🫡
Be Yourself:We want to see your personality shine through in your application! Don’t be afraid to let your unique traits and experiences show. Remember, we’re all about embracing individualism and fun!
Know Your Stuff:Familiarise yourself with Village Hotel Club and what we stand for. Mention specific details about our hotels or the local area in your application to show you’re genuinely interested and knowledgeable.
Show Off Your Skills:Highlight any relevant experience or skills that make you a great fit for the Host Team Member role. Whether it’s problem-solving or communication, let us know how you can contribute to creating a vibrant guest experience.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Village Hotel Club!
How to prepare for a job interview at Village Hotels - Glasgow - Reception / Nights
✨Nail the First Impression
Since you'll be the first friendly face guests see, make sure to arrive on time and dress smartly. A warm smile and a confident greeting can set the tone for the entire interview, so practice your introduction to ensure it feels natural.
✨Know Your Stuff
Familiarise yourself with Village Hotel Club's offerings and local attractions. Be ready to discuss how you would recommend these to guests. Showing that you’ve done your homework will impress the interviewers and demonstrate your enthusiasm for the role.
✨Show Off Your Personality
This role is all about personality and fun! Don’t be afraid to let your individuality shine through during the interview. Share personal anecdotes that highlight your proactive problem-solving skills and passion for guest experiences.
✨Team Player Vibes
Emphasise your ability to work well in a team. Prepare examples of how you've collaborated with others in previous roles. This will show that you understand the importance of teamwork in delivering exceptional service at Village Hotel Club.
