Night Porter - 32 Hours

Night Porter - 32 Hours

Farnborough Full-Time No home office possible
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At a Glance

  • Tasks: As a Night Porter, you'll provide exceptional service and support all departments during the night.
  • Company: Village Hotel Club creates lively spaces for guests to work, eat, relax, and play.
  • Benefits: Enjoy discounts on stays, food, and drinks, plus wellness memberships and mental health support.
  • Why this job: Join a fun, inclusive team and grow your skills while making a real impact.
  • Qualifications: No specific qualifications required; just bring your personality and enthusiasm!
  • Other info: Guaranteed day off on your birthday and exciting team events await you!

Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart.

Join us and enjoy benefits such as:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
  • Friends and Family discounted stays from £49, including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development programs, including Rising Stars and Talent Academy.
  • Innovative training through our Mobile Gaming platform.
  • Discounts and cashback offers on High Street Brands and Supermarkets.
  • Well-being and Healthcare benefits, including monthly programs to support mental health.
  • Mental Health first aiders and up to 2 mental health days annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to Employee Assistance Programme for support and counselling.
  • A fun, inclusive work environment with team events.
  • Reward and Recognition schemes, anniversary rewards, and BIG People Days.
  • Electric car salary sacrifice scheme.
  • Guaranteed day off on your birthday.
  • Discounted Health Cash plan and Sick pay Insurance.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme and Life Insurance.

As a Night Porter, you will ensure exceptional service throughout the night, working with the Night team to solve problems proactively, supporting all departments. Your role involves engaging in every step of the customer journey, from check-in to room service and bar service.

Join us and be part of something special — Work, Grow & Play the Village Way!

Night Porter - 32 Hours employer: Village Hotels - Farnborough

At Village Hotel Club, we pride ourselves on fostering a vibrant and inclusive work culture where individuality and fun are celebrated. As a Night Porter, you'll enjoy a range of benefits including complimentary health memberships, generous discounts on stays and dining, and exceptional training opportunities to support your career growth. Join us in creating memorable experiences for our guests while enjoying a supportive environment that prioritises well-being and personal development.
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Contact Detail:

Village Hotels - Farnborough Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter - 32 Hours

✨Tip Number 1

Familiarise yourself with the Village Hotel Club's values and culture. Understanding their emphasis on personality, individualism, and fun will help you align your approach during interviews and interactions.

✨Tip Number 2

Network with current or former employees of Village Hotel Club. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Demonstrate your customer service skills in real-time scenarios. Consider volunteering or taking part in community events where you can showcase your ability to engage with people effectively.

✨Tip Number 4

Prepare questions that reflect your interest in the role and the company. Asking about team dynamics or training opportunities shows your enthusiasm and commitment to being a part of the Village Hotel Club.

We think you need these skills to ace Night Porter - 32 Hours

Customer Service Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Basic IT Skills
Conflict Resolution
Multitasking
Knowledge of Health and Safety Regulations
Cash Handling Skills
Ability to Work Night Shifts
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Night Porter. Highlight your relevant experience in customer service and problem-solving, as these are key aspects of the role.

Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the Night Porter position. Emphasise any previous roles in hospitality or customer service, and include specific examples of how you've provided exceptional service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Village Hotel Club and how you can contribute to their fun and inclusive environment.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.

How to prepare for a job interview at Village Hotels - Farnborough

✨Show Your Personality

Since Village Hotel Club values individualism and fun, make sure to let your personality shine during the interview. Share anecdotes that reflect your character and how you can contribute to a lively atmosphere.

✨Demonstrate Customer Service Skills

As a Night Porter, you'll be engaging with guests throughout their stay. Prepare examples of how you've provided exceptional customer service in the past, especially in challenging situations, to showcase your problem-solving abilities.

✨Familiarise Yourself with the Role

Understand the responsibilities of a Night Porter, including check-in processes and room service. Research common challenges faced during night shifts and think about how you would handle them to show your preparedness.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at Village Hotel Club. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Night Porter - 32 Hours
Village Hotels - Farnborough
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