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- Tasks: Keep our clubs looking fab while ensuring guests have an unforgettable fitness experience.
- Company: Join Village Hotel Club, where fun meets fitness in vibrant spaces across the UK.
- Benefits: Enjoy free health memberships, discounts on stays, and 50% off food and drinks!
- Why this job: Be part of a lively team that values individuality and offers great training opportunities.
- Qualifications: Bring your passion for hospitality and outstanding customer service skills.
- Other info: Guaranteed birthday off and mental health support included!
Job Description:
Awesome people are crucial to making our clubs run smoothly. We pride ourselves on offering high-quality facilities that impress our guests.
You\’ll bring your passion for perfection to ensure our public areas look great. Whether it\’s sprucing up the studios, maintaining the gym floor, or perfecting the poolside, you\’ll love staying on top of your game.
You recognize that our members expect a high standard in their fitness experience. You\’ll be dedicated to making it enjoyable and memorable. Your day-to-day tasks include maintaining cleanliness, hygiene, refining guest experience, and caring for the pool area, including responding to poolside alarms.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth, we rely on you to deliver service that sets us apart.
Benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink at Village Hotel Pub & Grill, on or off shift.
- 30% discount in our Village Hotel Starbucks stores, on and off shift.
- Excellent training and development programs, including Rising Stars and Talent Academy.
- Mobile Gaming training platform across various hotel areas.
- Discounts and cashback offers on High Street Brands and Supermarkets.
- Well-being and Healthcare benefits, including mental health support and programs.
- Mental Health first aiders and up to 2 mental health days annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to Employee Assistance Programme for support and counselling.
- A fun, supportive, and inclusive work environment with team events.
- Reward and Recognition schemes, anniversary rewards, and community involvement days.
- Electric car salary sacrifice scheme.
- Your birthday off, guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme, Life Insurance.
*Terms and conditions apply based on your contract.
What we need from you:
- A passion for hospitality, leisure, and fitness.
- A friendly smile and ability to communicate with everyone.
- Outstanding customer service skills to ensure member satisfaction.
- Solution-oriented mindset with proactive problem detection.
- Ability to work safely and in compliance with company and legal guidelines.
**Please note – All offers are subject to a successful DBS check in this role.**
Come and be part of something new & special – Work, Grow & Play the Village Way!
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Leisure Assistant - Part Time employer: Village Hotels - Farnborough
Contact Detail:
Village Hotels - Farnborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant - Part Time
✨Tip Number 1
Show your passion for hospitality and fitness during the interview. Share personal experiences that highlight your dedication to providing excellent customer service and creating enjoyable environments for guests.
✨Tip Number 2
Familiarise yourself with the facilities and services offered at Village Hotel Club. Being knowledgeable about their offerings will help you engage in meaningful conversations and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss how you handle challenging situations or complaints. Use specific examples to illustrate your solution-oriented mindset and proactive problem detection skills, which are crucial for this position.
✨Tip Number 4
Emphasise your ability to work safely and comply with guidelines. Highlight any relevant training or certifications you have that relate to health and safety in leisure environments, as this will show your commitment to maintaining high standards.
We think you need these skills to ace Leisure Assistant - Part Time
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous experience in hospitality, leisure, or fitness. Mention specific roles where you demonstrated outstanding customer service skills and a passion for creating enjoyable experiences.
Showcase Your Personality: Village Hotel Club values personality and individualism. Use your application to convey your friendly nature and ability to communicate effectively with guests. A warm and engaging tone can help you stand out.
Demonstrate Problem-Solving Skills: Include examples of how you've proactively identified and solved problems in past roles. This will show that you have a solution-oriented mindset, which is crucial for maintaining high standards in a leisure environment.
Tailor Your Application: Make sure to tailor your application specifically for the Leisure Assistant role. Refer to the job description and align your skills and experiences with the responsibilities mentioned, such as maintaining cleanliness and enhancing guest experiences.
How to prepare for a job interview at Village Hotels - Farnborough
✨Show Your Passion for Leisure and Fitness
Make sure to express your enthusiasm for the leisure and fitness industry during the interview. Share any personal experiences or stories that highlight your love for hospitality and how it drives you to provide excellent service.
✨Demonstrate Outstanding Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to ensure a positive experience for guests or members, as this is crucial for the role.
✨Be Solution-Oriented
During the interview, showcase your problem-solving skills. Discuss scenarios where you identified issues and took proactive steps to resolve them, especially in a leisure or hospitality context.
✨Emphasise Teamwork and Communication
Highlight your ability to work well within a team and communicate effectively with colleagues and guests. Share examples of how you've collaborated with others to create a fun and inclusive environment, which aligns with the company's values.
