Guest Room Hero — Flexible Hours (Housekeeping)

Guest Room Hero — Flexible Hours (Housekeeping)

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Village Hotels - Edinburgh - Housekeeping

At a Glance

  • Tasks: Ensure our hotel rooms are spotless and guests are wowed by your attention to detail.
  • Company: Join the fun and vibrant team at Village Hotel Club, where personality shines.
  • Benefits: Enjoy flexible hours, health memberships, discounts, and exciting training opportunities.
  • Other info: Celebrate milestones with rewards and enjoy a supportive work culture.
  • Why this job: Be part of a lively environment that values individuality and teamwork.
  • Qualifications: A keen eye for detail and a passion for delivering exceptional guest experiences.

The predicted salary is between 20000 - 25000 £ per year.

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

Requirements:

  • Always looking to go one step further and exceed expectations.
  • Enjoys learning about our guests to make their experience personal.
  • Able to work fast and efficiently without compromising on standards.
  • Have a good eye for detail.
  • Able to work as part of a team and create great relationships with other departments.
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
  • An infectious smile and an awesome personality!

Compensation: To be discussed.

Guest Room Hero — Flexible Hours (Housekeeping) employer: Village Hotels - Edinburgh - Housekeeping

At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun in the workplace. Our Housekeeping team enjoys flexible hours, a vibrant work culture, and numerous benefits including complimentary health memberships, generous discounts, and comprehensive training programmes that foster personal and professional growth. Join us in creating memorable experiences for our guests while being part of a supportive community that celebrates your contributions and well-being.

Village Hotels - Edinburgh - Housekeeping

Contact Details:

Village Hotels - Edinburgh - Housekeeping Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Room Hero — Flexible Hours (Housekeeping)

Tip Number 1

Get to know the company culture! Before your interview, check out Village Hotel Club's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their fun and energetic environment.

Tip Number 2

Practice your people skills! As a Guest Room Hero, you'll be interacting with guests and team members alike. Role-play common scenarios with friends or family to boost your confidence and showcase your awesome personality during the interview.

Tip Number 3

Show off your attention to detail! Bring examples of how you've gone above and beyond in previous roles. Whether it’s a time you made a guest feel special or tackled a tricky cleaning challenge, these stories will highlight your commitment to excellence.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits that come with being part of the Village Hotel Club family. Don’t miss out!

We think you need these skills to ace Guest Room Hero — Flexible Hours (Housekeeping)

Attention to Detail
Teamwork
Customer Service
Time Management
Efficiency
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share a bit about what makes you unique and how you can bring that fun energy to our Housekeeping team.

Highlight Your Attention to Detail:Since cleanliness is key for us, make sure to emphasise your eye for detail. Give examples of how you've gone above and beyond in previous roles to ensure everything is spotless and perfect for guests.

Team Spirit Matters:We love a good team player! In your application, mention any experiences where you’ve worked well with others. Show us how you can create great relationships with your colleagues and contribute to a fun work environment.

Apply Through Our Website:Ready to join our awesome team? Make sure to apply through our website for the best chance of success. We can’t wait to see your application and hopefully welcome you to the Village Hotel Club family!

How to prepare for a job interview at Village Hotels - Edinburgh - Housekeeping

Know Your Stuff

Before the interview, make sure you understand what it means to be a Guest Room Hero. Familiarise yourself with the importance of cleanliness and attention to detail in housekeeping. Think about how you can demonstrate your ability to exceed expectations and create a personal experience for guests.

Show Off Your Personality

This role is all about fun and energy, so let your personality shine through! Be enthusiastic and engaging during the interview. Share stories that highlight your positive attitude and how you’ve gone the extra mile in previous roles.

Team Player Vibes

Since teamwork is key in this role, be prepared to discuss how you work well with others. Think of examples where you’ve collaborated with colleagues or other departments to achieve a common goal. This will show that you can build great relationships within the team.

Ask Questions

Don’t forget to prepare some questions for your interviewer! Ask about the team culture, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.