At a Glance
- Tasks: Lead shifts, coach baristas, and create an amazing Starbucks experience for customers.
- Company: Join the vibrant community at Starbucks, where leadership and creativity thrive.
- Benefits: Enjoy health memberships, discounts, flexible hours, and exciting training opportunities.
- Other info: Experience a fun, supportive environment with regular team events and recognition.
- Why this job: Be part of a dynamic team that values your voice and fosters growth.
- Qualifications: Previous coaching or supervisory experience in customer service is a plus.
The predicted salary is between 25000 - 28000 £ per year.
We’re looking for leaders at Starbucks.
Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too.
Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We’ve got an exciting opportunity for you to join us as a store supervisor.
Find your place as a leader at Starbucks and help us build the brand’s future.
Here your voice is brewed into everything we do.
Here you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We’re looking for candidates with previous coaching or supervisory experience in a customer facing role.
You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift.
You’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence.
You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same!
Does this sound like you?
Work, Grow, Play!
Here at Village Hotel Club we are all about embracing personality, individualism and fun.
Forget stuffy hotels built around formality, pomp and ceremony.
We create lively, modern spaces for our guests to work, eat, relax, play and exercise.
With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
- Join us and we can offer you benefits* such as…
- - Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- - Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- - Friends and Family discounted stays from £49 including breakfast
- - 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- - 30% discount on and off shift in our Village Hotel Starbucks stores
- - Excellent training and development including our Rising Stars and Talent Academy programmes
- - A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- - Discounts and cashback offers on many High Street Brands and Supermarkets.
- - A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- - Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- - Financial wellbeing support and salary drawdown via Wagestream
- - Access to our Employee Assistance Programme, offering support and counselling
- - Flexible working hours
- - A fun, supportive and inclusive work environment with regular team events
- - Excellent Reward and Recognition Incentive schemes
- - Anniversary rewards for key milestones of service
- - Electric car salary sacrifice scheme
- - Have your birthday off guaranteed
- - Discounted Health Cash plan and Sick pay Insurance.
- - A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- - Enhanced maternity and paternity benefits and pay
- - Company Pension scheme
- - Life Insurance
- *T&C’s apply based on your contract
We are passionate about delivering exceptional hospitality.
We are obsessed with making our guests welcome and look for opportunities to exceed expectations with a product that delivers everything under one roof.
Join the team that Work, Grow & Play the Village Way!
Compensation: To be discussed
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Starbucks Team Leader employer: Village Hotels - Dudley - Starbucks
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community that fosters leadership and personal growth. As a Team Leader, you will enjoy a vibrant work culture that values individuality and creativity, alongside exceptional benefits such as complimentary health memberships, flexible working hours, and extensive training programmes. Join us in creating memorable experiences for our customers while developing your career in a supportive and inclusive environment.
Contact Details:
Village Hotels - Dudley - Starbucks Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotels - Dudley - Starbucks. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village Hotels - Dudley - Starbucks
Don't be shy about reaching out to Village Hotels - Dudley - Starbucks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Starbucks Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotels - Dudley - Starbucks and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village Hotels - Dudley - Starbucks
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
