Shift Lead, Customer Experience & Coffee

Shift Lead, Customer Experience & Coffee

Full-Time 25000 - 28000 £ / year (est.) No working from home possible
Village Hotels - Dudley - Starbucks

At a Glance

  • Tasks: Lead shifts, coach baristas, and ensure top-notch customer service at Starbucks.
  • Company: Join the vibrant team at Village Hotels Dudley Starbucks.
  • Benefits: Enjoy competitive pay, flexible hours, and a fun work atmosphere.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Be part of a dynamic team and create memorable experiences for customers.
  • Qualifications: Previous experience in retail or hospitality and strong leadership skills.

The predicted salary is between 25000 - 28000 £ per year.

Village Hotels Dudley Starbucks is seeking a store supervisor to lead shifts, coach a team of baristas, and deliver the Starbucks Experience with high-quality service, beverages and products.

You will work with the store management team to drive operational excellence and guest satisfaction.

You’ll thrive on a fast-paced retail/hospitality environment, solve problems on the floor, and develop partners on shift.

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Shift Lead, Customer Experience & Coffee employer: Village Hotels - Dudley - Starbucks

At Village Hotels Dudley, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Shift Lead in our Starbucks, you will not only enjoy competitive benefits and opportunities for personal growth but also be part of a dynamic environment that encourages creativity and teamwork, making each day rewarding and impactful.

Village Hotels - Dudley - Starbucks

Contact Details:

Village Hotels - Dudley - Starbucks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Lead, Customer Experience & Coffee

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotels - Dudley - Starbucks. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Village Hotels - Dudley - Starbucks

Don't be shy about reaching out to Village Hotels - Dudley - Starbucks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shift Lead, Customer Experience & Coffee

Communication Skills
Problem-Solving Skills
Customer Service
Leadership Skills
Time Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotels - Dudley - Starbucks and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Village Hotels - Dudley - Starbucks

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!