Guest Experience Lead β€” Host Team Manager in Coventry

Guest Experience Lead β€” Host Team Manager in Coventry

Coventry Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the lobby team to create a warm and welcoming guest experience.
  • Company: Join Village Hotels, known for its vibrant atmosphere and exceptional service.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
  • Why this job: Be the face of hospitality and make every guest's stay memorable.
  • Qualifications: Experience in hospitality and strong leadership skills are essential.

The predicted salary is between 24750 - 30250 Β£ per year.

Village Hotels Coventry is looking for a Host Manager to lead the lobby team and deliver a warm, personal guest experience.

You’ll blend our check-in technology with genuine hospitality, read the room, resolve issues on the spot, and ensure every arrival and departure feels right for guests.

You’ll drive upselling, manage wage costs to align with brand standards, and coach the team through regular meetings.

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Guest Experience Lead β€” Host Team Manager in Coventry employer: Village Hotels - Coventry

Village Hotels Coventry is an exceptional employer that prioritises a vibrant work culture and the personal growth of its employees. With a focus on delivering genuine hospitality, team members are empowered to enhance their skills through regular coaching and development opportunities, all while enjoying the dynamic atmosphere of a modern hotel environment. The company values innovation in guest experience, making it a rewarding place for those passionate about hospitality.

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Contact Details:

Village Hotels - Coventry Recruitment Team

We think you need these skills to ace Guest Experience Lead β€” Host Team Manager in Coventry

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Leadership
Customer Service
Attention to Detail
Team Management