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- Tasks: Join us as a Maintenance Assistant to keep our hotels and leisure clubs in top shape.
- Company: Village Hotel Club creates lively, modern spaces for guests to work, eat, relax, and play.
- Benefits: Enjoy complimentary health memberships, discounts on stays, and 50% off food and drink.
- Why this job: Be part of a fun, supportive team that values personality and offers exciting training opportunities.
- Qualifications: Must be handy with tools, eager to learn, and deliver excellent customer service.
- Other info: Guaranteed day off for your birthday and access to mental health support.
The predicted salary is between 22000 - 30000 £ per year.
Dab hand with a toolbox? If so, come and join us as a Maintenance Assistant and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our Leisure Clubs are operating seamlessly and that public areas look as fresh as they did on day one.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- To be handy with a set of tools.
- To have the passion to learn and grow.
- A bag of personality.
- Delivery of excellent customer service.
- Proactive, quick thinking and adept at identifying and fixing maintenance issues.
- Supportive nature.
- Ability to work well under pressure.
- A team player, working hand in hand with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Maintenance Assistant employer: Village Hotels - Cheadle
Contact Detail:
Village Hotels - Cheadle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks typically required in hotels and leisure clubs. This could include plumbing, electrical work, or general repairs. Showing that you understand the unique challenges of maintaining such environments will set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. As a Maintenance Assistant, you'll be working closely with guests and staff, so demonstrating your ability to communicate effectively and maintain a positive attitude is crucial.
✨Tip Number 3
Network with current employees or join relevant online communities related to hotel maintenance. This can provide insights into the company culture and expectations, which you can leverage during your discussions with us.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've quickly identified and resolved maintenance issues, as this will demonstrate your proactive nature and ability to work under pressure.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to maintenance work. Emphasise any previous roles where you used tools or solved maintenance issues, as this will show you have the hands-on experience they are looking for.
Craft a Strong Cover Letter: In your cover letter, express your passion for maintenance and customer service. Mention specific examples of how you've successfully resolved maintenance issues in the past and how you can contribute to creating a lively and modern environment at Village Hotel Club.
Showcase Your Personality: Village Hotel Club values personality and individualism. Use your application to convey your unique character and how it aligns with their fun and supportive work culture. A touch of humour or a personal anecdote can make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Maintenance Assistant role.
How to prepare for a job interview at Village Hotels - Cheadle
✨Show Off Your Tool Skills
Make sure to highlight your experience with tools and maintenance tasks. Bring examples of past projects or repairs you've completed, as this will demonstrate your hands-on abilities and problem-solving skills.
✨Emphasise Your Customer Service Skills
Since the role involves ensuring guests have a faultless stay, be prepared to discuss how you’ve provided excellent customer service in previous roles. Share specific examples where you went above and beyond to help someone.
✨Demonstrate Your Team Spirit
This position requires working closely with other departments. Be ready to talk about your experiences in teamwork and how you’ve collaborated with others to achieve common goals. Highlight any instances where you supported colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your quick thinking and problem-solving abilities. Think of scenarios where you had to identify and fix maintenance issues under pressure, and be ready to explain your thought process and actions.
