At a Glance
- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the lively Village Hotel Club, where personality shines.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours.
- Other info: Experience a fun, inclusive environment with great career growth.
- Why this job: Be the first friendly face guests see and make their stay unforgettable.
- Qualifications: Bring your personality, problem-solving skills, and love for teamwork.
The predicted salary is between 20000 - 30000 £ per year.
First impressions are the most important, right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
Requirements:
- Personality, and bags of it.
- A great memory, to add that personal touch for returning guests.
- Proactive problem solver.
- A passion for delivering the best guest experience.
- Strong communication.
- Team player and ability to partner with other departments.
Compensation: To be discussed.
Host Team Member in Bury employer: Village Hotels - Bury - Reception / Nights
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individuality, and fun. Our vibrant work culture fosters a supportive environment where team members can thrive, with excellent training and development opportunities through our Rising Stars and Talent Academy programmes. Located in lively settings across the UK, we offer a range of benefits including complimentary health memberships, generous discounts, and a commitment to mental well-being, making us an attractive choice for those seeking meaningful and rewarding employment.
Contact Details:
Village Hotels - Bury - Reception / Nights Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Host Team Member in Bury
✨Tip Number 1
Get to know the company! Before your interview, dive into Village Hotel Club's vibe. Check out their social media and website to understand their culture and values. This way, you can show off your personality and how you fit right in!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on showcasing your problem-solving skills and how you can create that warm, vibrant welcome for guests. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Bring your A-game to the interview! Dress smart but let your personality peek through. Remember, they want someone who’s fun and approachable, so don’t be afraid to show your unique self while keeping it professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your great personality and enthusiasm for the role. It shows you're genuinely interested and proactive!
We think you need these skills to ace Host Team Member in Bury
Some tips for your application 🫡
Be Yourself:We want to see your personality shine through in your application! Don’t be afraid to show us who you are and what makes you unique. Remember, we’re all about embracing individualism and fun!
Know Your Stuff:Make sure to do a bit of homework on Village Hotel Club. Knowing our values, services, and what makes us stand out will help you tailor your application and show us you’re genuinely interested in being part of our team.
Highlight Your Experience:Share any relevant experience you have that showcases your ability to deliver excellent guest service. Whether it’s a previous job or a personal story, let us know how you’ve gone above and beyond for others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Village family!
How to prepare for a job interview at Village Hotels - Bury - Reception / Nights
✨Show Your Personality
As a Host Team Member, your personality is key! Be yourself during the interview and let your vibrant character shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere, so don’t be afraid to show your enthusiasm and friendliness.
✨Know the Hotel Inside Out
Do your homework on Village Hotel Club! Familiarise yourself with their services, local attractions, and any unique offerings. This will not only impress your interviewers but also demonstrate your commitment to providing guests with the best experience possible.
✨Practice Problem-Solving Scenarios
Think of potential guest issues you might encounter and how you would resolve them. Prepare some examples to share during the interview that showcase your proactive problem-solving skills. This will highlight your ability to think on your feet and ensure guests have a seamless experience.
✨Emphasise Teamwork
Being a team player is crucial in this role. Share experiences where you’ve successfully collaborated with others, whether in previous jobs or group projects. Highlighting your ability to work well with different departments will show that you understand the importance of teamwork in delivering exceptional service.
