At a Glance
- Tasks: Lead high-energy events, ensuring top-notch service and guest experiences.
- Company: Village, where hospitality meets personality and genuine connections.
- Benefits: Gym memberships, discounted hotel stays, and 50% off food for you and friends.
- Other info: Enjoy autonomy, support for personal growth, and a fun work environment.
- Why this job: Join a vibrant team, grow your leadership skills, and make a real impact.
- Qualifications: Energetic attitude and love for teamwork are more important than experience.
The predicted salary is between 25000 - 30000 £ per year.
Your focus is to deliver a fantastic, high-energy Meetings & Events operation, working closely alongside your manager. You will ensure that our conference and banqueting spaces consistently offer the highest professional standards of service while maximizing overall profitability. You achieve this by leading shifts from the front and running various events from the initial planning stages right through to welcoming guests, delivery, and final farewells. You will also regularly deputise for the Manager to keep the department ahead of the game.
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose. We welcome change, support our management team, and actively participate in building a vibrant department culture.
We Will: Treat each other with respect and dignity. No ego, no drama. We try our best, look out for each other, and coordinate closely with the sales team to offer seamless solutions for our clients.
We Care: We care about our impact on guests, the community, and each other. We love to WOW our conference and banqueting guests with enthusiasm and meticulous attention to detail from welcome to farewell.
As our Meetings & Events Team Leader / Assistant Manager, you are the operational spark on the floor. We trust you to handle:
- Shift & Event Leadership: Leading busy event shifts, coaching team members to deliver excellence, and ensuring spaces are set up perfectly to brand standards.
- Commercial & Financial Support: Reviewing departmental performance against budgets, tracking payroll percentages, and driving revenue across bar spend and wet targets.
- Tech & Setup Supervision: Operating and demonstrating complex AV equipment safely and efficiently, while ensuring all event kit is stored securely.
- Food & Drink Excellence: Serving with confidence and flare, role‑modelling natural upselling behaviours to maximize shift profitability.
- Compliance & Audits: Conducting health and safety training, food safety checks, licensing law compliance, and statutory audits as directed.
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to run your shifts, manage client needs on the fly, and meet your personal objectives. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications, structured 1:1 reviews, and joint objective planning to actively map out your leadership career. We constantly Innovate & Progress so we can Inspire Excellence and smash our regional ReviewPro and BDRC score targets together.
The Perks: What’s In It For You?
- Gym Membership: 2 x complimentary gym memberships at your home hotel.
- Hotel Stays: Hotel rooms from £20 across 35 hotels.
- Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
- Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
- Retail & Lifestyle: Hundreds of brand discounts via the Village app.
- Support: 24/7 Mental Health support via our Employee Assistance Programme.
We are not looking for perfect CVs, we are looking for great leaders. If you enjoy creating an engaged team through development and recognition, and love the fast‑paced world of live events, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.
M&E Ops Team Leader in Bristol employer: Village Hotels - Bristol - M&E
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where personality and genuine connections are at the heart of everything we do. As an M&E Ops Team Leader, you'll not only lead dynamic event operations but also benefit from extensive training, career growth opportunities, and a supportive environment that values your contributions. With perks like discounted hotel stays, gym memberships, and a strong focus on mental health support, Village is committed to ensuring that our team members thrive both personally and professionally.
Contact Details:
Village Hotels - Bristol - M&E Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land M&E Ops Team Leader in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotels - Bristol - M&E. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village Hotels - Bristol - M&E
Don't be shy about reaching out to Village Hotels - Bristol - M&E directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace M&E Ops Team Leader in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotels - Bristol - M&E and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village Hotels - Bristol - M&E
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
