At a Glance
- Tasks: Lead a dynamic team to create the ultimate Starbucks experience for customers.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Other info: No two days are the same in this fast-paced, exciting role.
- Why this job: Be a part of a brand that values leadership and community connection.
- Qualifications: Previous experience in retail or hospitality leadership is essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do.
Working with your store supervisors, you’ll lead the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners.
Working closely with your store manager, you’ll get to know your market and the competition to identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast‑paced stores, a typical day could include:
- Executing store operations during scheduled shifts, including organising opening and closing duties, upholding Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Collaborating with the store leadership team to guide great shifts, providing support to partners, and inspiring the Starbucks Experience for both partners and customers.
- Inspiring and motivating the store team to create best moments for our partners and customers, including pre‑empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience.
- Seeing challenges as opportunities for continuous improvement to drive operational excellence.
- Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance.
- Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets and supporting the recruitment of world class and diverse talent that meets the store needs.
- Cascading and rolling out of new initiatives to enable operational excellence and drive business results.
- Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations.
- Setting challenging and realistic goals to drive engagement and improve partner performance.
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in‑store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
Does this sound like you?
Starbucks Assistant Manager in Basingstoke employer: Village Hotels - Basingstoke - Starbucks
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community that fosters connections and growth. As an Assistant Manager, you will thrive in a dynamic environment where your leadership skills are valued, and your contributions directly impact the customer experience. With comprehensive training programmes, opportunities for career advancement, and a culture that champions inclusivity and teamwork, Starbucks is an exceptional place to build a rewarding career.
Contact Details:
Village Hotels - Basingstoke - Starbucks Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Assistant Manager in Basingstoke
✨Tip Number 1
Get to know the Starbucks culture before your interview. Dive into our mission and values, and think about how you can embody them as an assistant manager. This will help you connect with the team and show that you're not just looking for a job, but a place where you truly belong.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired a team or solved a problem in a fast-paced environment. We want to hear how you’ve created great experiences for customers and partners alike, so be ready to share those moments.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us that you’re genuinely interested in the role and the store’s performance. Ask about the team dynamics, challenges they face, and how you can contribute to making every shift a success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and serious about joining the Starbucks family. Let’s brew something amazing together!
We think you need these skills to ace Starbucks Assistant Manager in Basingstoke
Some tips for your application 🫡
Show Your Leadership Skills:When you're writing your application, make sure to highlight any previous experience you have in leading a team. We want to see how you've inspired and motivated others in a fast-paced environment like retail or hospitality.
Emphasise Customer Experience:Talk about your passion for creating memorable experiences for customers. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this is key to our Starbucks Experience.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know what makes you unique. Don’t be afraid to share your love for coffee and community!
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Village Hotels - Basingstoke - Starbucks
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission, values, and culture. Familiarise yourself with their products and services, and think about how you can embody the Starbucks Experience in your role as an assistant manager.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team in a fast-paced environment. Highlight how you motivated your team, resolved conflicts, and improved customer experiences to demonstrate your leadership capabilities.
✨Understand the Market
Research the local market and competition. Be ready to discuss how you would identify opportunities for growth and profitability in your store. This shows that you're proactive and have a strategic mindset, which is crucial for the role.
✨Engage with the Interviewers
During the interview, ask thoughtful questions about the team dynamics and store operations. This not only shows your interest in the role but also helps you gauge if the store environment aligns with your leadership style and values.
