At a Glance
- Tasks: Ensure hotel rooms are spotless and create a welcoming atmosphere for guests.
- Company: Join the vibrant Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy discounts, wellness memberships, flexible hours, and exciting training opportunities.
- Other info: Celebrate milestones with rewards and enjoy a supportive work environment.
- Why this job: Be part of a lively team that values personality and delivers exceptional guest experiences.
- Qualifications: A keen eye for detail and a passion for customer satisfaction.
The predicted salary is between 20000 - 25000 £ per year.
Our Housekeeping team play a critical role in making sure our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
Requirements:
- Always looking to go one step further and exceed expectations.
- Enjoys learning about our guests to make their experience personal.
- Able to work fast and efficiently without compromising on standards.
- Have a good eye for detail.
- Able to work as part of a team and create great relationships with other departments.
- Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
- An infectious smile and an awesome personality!
Compensation: To be discussed.
Room Assistant in Basingstoke employer: Village-Hotels---Basingstoke---Housekeeping
At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun in the workplace. Our Room Assistants enjoy a vibrant and supportive environment, with numerous benefits including complimentary health memberships, generous discounts, and extensive training opportunities through our innovative programmes. With a focus on employee well-being and a culture that celebrates achievements, we ensure that every team member feels valued and empowered to grow within our lively hotel settings across the UK.
Contact Details:
Village-Hotels---Basingstoke---Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Assistant in Basingstoke
✨Tip Number 1
Get to know the company culture! Before your interview, check out Village Hotel Club's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, energetic team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your attention to detail and ability to exceed expectations, which are key for a Room Assistant.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your awesome personality shine through. Remember, they’re looking for someone who fits into their lively environment, so don’t be afraid to be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Room Assistant in Basingstoke
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share a bit about what makes you unique and how you can bring that fun energy to our team.
Highlight Your Attention to Detail:Since cleanliness is key for us, make sure to emphasise your eye for detail. Give examples of how you've gone above and beyond in previous roles to ensure everything is spotless and perfect.
Teamwork Makes the Dream Work:We love a good team player! In your application, mention experiences where you’ve collaborated with others to achieve a common goal. Show us how you can build great relationships with your colleagues.
Apply Through Our Website:Ready to join our lively team? Make sure to apply through our website for the best chance of success. It’s super easy, and we can’t wait to see your application!
How to prepare for a job interview at Village-Hotels---Basingstoke---Housekeeping
✨Know the Company Culture
Before your interview, take some time to understand the vibrant and fun culture at Village Hotel Club. They value personality and individualism, so think about how you can showcase your own unique traits and how they align with their lively environment.
✨Demonstrate Attention to Detail
As a Room Assistant, cleanliness is key! Be prepared to discuss specific examples from your past experiences where you’ve gone above and beyond in maintaining high standards. Highlight any situations where your keen eye for detail made a difference.
✨Show Your Team Spirit
Village Hotel Club thrives on teamwork, so be ready to share stories that illustrate your ability to work well with others. Think of times when you’ve collaborated with colleagues to achieve a common goal or improved guest satisfaction together.
✨Bring Your Enthusiasm
An infectious smile and awesome personality are what they’re looking for! During the interview, let your enthusiasm shine through. Share why you’re excited about the role and how you can contribute to creating memorable experiences for guests.
