At a Glance
- Tasks: Lead and motivate the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a vibrant hotel chain that values teamwork and exceptional service.
- Benefits: Enjoy health memberships, discounts on stays, and flexible working hours.
- Other info: Fun, inclusive environment with excellent training and career growth opportunities.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Previous experience in housekeeping and strong leadership abilities required.
The predicted salary is between 25000 - 30000 £ per year.
Our hotel Housekeeping teams play a critical role in making sure our guests are wowed when they walk into one of our fabulous bedrooms. For us, cleanliness is key and we look for housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. As Assistant Housekeeping Manager, you will be responsible for supporting the Housekeeping Manager in recruiting, leading, training and motivating a talented team who will deliver fabulous service, putting our customers at the heart of everything they do.
Responsibilities
- Support the Housekeeping Manager in recruiting, leading, training and motivating the Housekeeping team.
- Drive cleanliness standards across the hotel, ensuring all rooms are ready to the highest standard.
- Ensure H&S compliance is followed and uphold safety standards.
- Jump in and support your team at any time; this role requires a hands-on approach.
- Motivate and lead the team under pressure.
- Use a keen eye to spot differences and maintain a flawless guest experience.
- Deliver a fantastic first and last impression to the guest experience.
Qualifications
- Previous experience in a similar environment.
- Motivational leader who thrives under pressure.
- Strong attention to detail and the ability to spot items out of place.
- Understanding of delivering a fantastic first and last impression to the guest experience.
- Ability to ensure H&S compliance and safety standards are maintained.
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member or friend, worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development, including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of well-being and healthcare benefits and monthly well-being programmes for all employees.
- Putting your mental wellbeing first with mental health first aiders and up to two mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent reward and recognition incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Birthday leave guaranteed.
- Discounted health cash plan and sickness pay insurance.
- A host of big people days to celebrate, reward and recognise our wonderful employees.
- Enhanced maternity and paternity benefits and pay.
- Company pension scheme.
- Life insurance.
*T&C’s apply based on your contract.
Compensation: To be discussed.
Housekeeping Assistant Manager in Basingstoke employer: Village-Hotels---Basingstoke---Housekeeping
At our hotel, we pride ourselves on creating a vibrant and inclusive work culture where every team member is valued and empowered to excel. As an Assistant Housekeeping Manager, you will benefit from comprehensive training programmes, flexible working hours, and a range of wellness initiatives, all while enjoying generous discounts on stays and dining. Join us in delivering exceptional guest experiences in a supportive environment that celebrates your contributions and fosters personal growth.
Contact Details:
Village-Hotels---Basingstoke---Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant Manager in Basingstoke
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village-Hotels---Basingstoke---Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village-Hotels---Basingstoke---Housekeeping
Don't be shy about reaching out to Village-Hotels---Basingstoke---Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Assistant Manager in Basingstoke
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village-Hotels---Basingstoke---Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village-Hotels---Basingstoke---Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
