At a Glance
- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the lively Village Hotel Club, where personality shines.
- Benefits: Enjoy discounts, wellness memberships, and exciting training opportunities.
- Other info: Celebrate milestones with us and enjoy a supportive work environment.
- Why this job: Be part of a fun team that values individuality and creativity.
- Qualifications: Bring your personality, problem-solving skills, and love for teamwork.
The predicted salary is between 20000 - 25000 £ per year.
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
What we need from you:
- Personality, and bags of it
- A great memory, to add that personal touch for returning guests
- Proactive problem solver
- A passion for delivering the best guest experience
- Strong communication
- Team player and ability to partner with other departments
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Host Team Member in Ashton-under-Lyne employer: Village Hotels - Ashton - Reception / Nights
At Village Hotels, we pride ourselves on creating a vibrant and inclusive work environment where personality and individuality are celebrated. As a Host Team Member in Ashton, you'll enjoy a range of benefits including complimentary health memberships, generous discounts, and exceptional training opportunities that foster personal and professional growth. Join us to be part of a fun team that values your contributions and prioritises your well-being, all while delivering outstanding service to our guests.
Contact Details:
Village Hotels - Ashton - Reception / Nights Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Host Team Member in Ashton-under-Lyne
✨Tip Number 1
Get to know the company! Before your interview, dive into Village Hotels' vibe and values. This way, you can show off how your personality fits right in with their fun and lively atmosphere.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on showcasing your problem-solving skills and how you can create that warm welcome for guests.
✨Tip Number 3
Bring your A-game! On the day of your interview, dress smart but let your personality shine through. Remember, they want someone who can connect with guests and be part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Village Hotels family right from the start!
We think you need these skills to ace Host Team Member in Ashton-under-Lyne
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you unique – after all, we’re all about embracing individualism at Village Hotels.
Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've gone above and beyond for guests in the past, so don’t hold back on those stories!
Be Proactive:In your application, show us that you’re a proactive problem solver. Share examples of how you’ve tackled challenges head-on and made things better for customers or your team. We appreciate a can-do attitude!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Village Hotels - Ashton - Reception / Nights
✨Show Your Personality
Since Village Hotels values personality and individualism, let your true self shine during the interview. Share personal anecdotes that highlight your unique traits and how they can enhance the guest experience.
✨Know Your Stuff
Familiarise yourself with the hotel and local area before the interview. Be prepared to discuss local attractions and amenities, as this knowledge will demonstrate your commitment to providing excellent service and recommendations.
✨Emphasise Teamwork
As a Host Team Member, you'll need to work closely with others. Highlight your teamwork skills by sharing examples of how you've successfully collaborated with colleagues in the past to solve problems or enhance guest experiences.
✨Be Proactive
Demonstrate your proactive problem-solving abilities by discussing situations where you anticipated issues before they arose. This will show that you're not just reactive but also forward-thinking, which is crucial in a hospitality role.
