Village Hotel is seeking a Member Services Administration Support to be the heartbeat of member experience and subscription operations. You’ll handle queries, maintain database integrity, and protect revenue with tact, empathy, and precision.
Responsibilities include resolving account issues, auditing payments, and liaising with hotel teams to deliver monthly revenue updates. Prioritise diplomacy, problem-solving, and customer care in a fast-paced environment.
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Member Experience & Revenue Operations Specialist in Warrington employer: Village Hotel
At Village Hotel in Bracknell, we pride ourselves on being an excellent employer that values our team members' growth and well-being. With a vibrant work culture, generous benefits like discounted hotel stays and complimentary gym memberships, and a commitment to mental health support, we create an environment where passionate individuals can thrive while delivering world-class coffee and service. Join us to be part of a dynamic team that celebrates energy and enthusiasm in every cup!