At a Glance
- Tasks: Deliver exceptional service at various events, ensuring guests have a fantastic experience.
- Company: Village, where hospitality meets personality and genuine connections.
- Benefits: Gym memberships, discounted hotel stays, 50% off food, and mental health support.
- Other info: Enjoy autonomy, funded qualifications, and a supportive environment to thrive.
- Why this job: Join a vibrant team and create memorable experiences while growing your career.
- Qualifications: Friendly attitude and a passion for teamwork are more important than experience.
The predicted salary is between 21600 - 26400 £ per year.
Your focus is to deliver the highest professional standards of service for our customers across a brilliant variety of events, from corporate conferences to big celebrations. You are a critical part of the Events team, and we quite literally cannot do it without you. You will achieve this by greeting guests with absolute confidence and professionalism, making sure they are safe, looked after, and genuinely loving their visit to Village.
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need.
We live our culture through four simple commitments:
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama.
- We Care: We care about our impact on guests, the community, and each other.
As our Meetings & Events Team Member, you are the engine of the floor. We trust you to handle:
- Space & Standards: Setting up and servicing our meeting and event spaces to exact specifications and brand standards, always keeping a keen eye for detail.
- Tech Savvy Operations: Getting confident with our tech to operate AV equipment safely, efficiently, and smoothly for our clients during presentations and events.
- Food & Drink Flare: Serving up refreshments, meals, and drinks with confidence and flare, utilizing your product knowledge to spot upselling opportunities at every turn.
- Pride in the House: Keeping our spaces organized by ensuring all event equipment is stored away correctly and safely after a busy shift.
- Shift Safety: Participating in full compliance with Health and Safety, Fire Regulations, Food Safety, and Licensing laws to keep a safe environment for everyone.
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your tasks on the floor and meet your personal objectives. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications, regular 1:1 performance check-ins, and clear action plans to map out your progression.
The Perks: What’s In It For You?
- Gym Membership: 2 x complimentary gym memberships at your home hotel.
- Hotel Stays: Hotel rooms from £20 across 35 hotels.
- Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
- Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
- Retail & Lifestyle: Hundreds of brand discounts via the Village app.
- Support: 24/7 Mental Health support via our Employee Assistance Programme.
If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. At Village, we’re all about personality, ambition, and bringing your real self to work. Diverse perspectives are what keep our business buzzing, so whatever your background, you’ll find a welcoming place to build your career here.
Meetings & Events Team Member in Swansea employer: Village Hotel
At Village Hotel in Bracknell, we pride ourselves on being an excellent employer that values our team members' growth and well-being. With a vibrant work culture, generous benefits like discounted hotel stays and complimentary gym memberships, and a commitment to mental health support, we create an environment where passionate individuals can thrive while delivering world-class coffee and service. Join us to be part of a dynamic team that celebrates energy and enthusiasm in every cup!
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events Team Member in Swansea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village Hotel
Don't be shy about reaching out to Village Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meetings & Events Team Member in Swansea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
