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- Tasks: Lead shifts, coach baristas, and create an amazing Starbucks experience for customers.
- Company: Join the vibrant community at Starbucks, where coffee meets leadership.
- Benefits: Enjoy discounts, wellness memberships, flexible hours, and exciting training opportunities.
- Why this job: Be part of a dynamic team that values creativity and connection every day.
- Qualifications: Previous coaching or supervisory experience in customer service is a must.
- Other info: Experience a fun, inclusive environment with excellent career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
We\’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we\’re not just about brewing great coffee, we\’re about brewing great leaders too.
Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We\’ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand\’s future. Here your voice is brewed into everything we do. Here you\’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We\’re looking for candidates with previous coaching or supervisory experience in a customer facing role. You\’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You\’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you\’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You\’ll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same
Does this sound like you?
Work, Grow, Play Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
- T&C\’s apply based on your contract
We are passionate about delivering exceptional hospitality. We are obsessed with making our guests welcome and look for opportunities to exceed expectations with a product that delivers everything under one roof.
Join the team that Work, Grow & Play the Village Way
INDFOH
Starbucks Team Leader employer: Village Hotel
Contact Detail:
Village Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Team Leader
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into a local store and soak up the atmosphere. Chat with the baristas, observe how they interact with customers, and take notes on what makes their service special. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think about times you've led a team or solved problems in a customer-facing role. Be ready to share these experiences in your interview, highlighting how you created positive environments and achieved results. We want to hear how you can bring that same energy to Starbucks!
✨Tip Number 3
Show off your passion for coffee and community! Starbucks is all about connection, so be sure to express your love for coffee culture and how you can contribute to creating that 'third place' environment. Share ideas on how you’d engage with customers and make them feel at home.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Starbucks family. Don’t forget to follow up after your application – a quick email can keep you on their radar and show your enthusiasm!
We think you need these skills to ace Starbucks Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When you're writing your application, make sure to highlight any previous coaching or supervisory experience you've had. We want to see how you've led teams and created positive environments for customers and colleagues alike.
Be Authentic: Let your personality shine through in your application! At Starbucks, we value individuality and fun, so don’t be afraid to show us who you are and what makes you unique.
Focus on Customer Experience: Since this role is all about creating the best moments for our customers, share specific examples of how you've enhanced customer experiences in past roles. We love hearing about your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us your commitment to joining our team!
How to prepare for a job interview at Village Hotel
✨Know Your Coffee
Familiarise yourself with Starbucks' coffee offerings and their unique qualities. Being able to discuss your favourite drinks or the brewing process can show your passion for the brand and its products.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you created a positive environment and coached others, as this aligns perfectly with what they’re looking for in a Team Leader.
✨Emphasise Customer Experience
Think of specific instances where you went above and beyond for customers. Discuss how you can enhance the Starbucks Experience by creating memorable moments for customers and ensuring high-quality service.
✨Be Ready to Problem Solve
Anticipate questions about handling difficult situations or operational challenges. Prepare to share your thought process and how you would approach problem-solving on the spot, as this is crucial for a supervisory role.