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- Tasks: Lead a vibrant team to deliver exceptional service and delicious food in a buzzing pub environment.
- Company: Join Village Hotel Club, where personality and fun are at the heart of everything we do.
- Benefits: Enjoy health memberships, discounts on stays, and flexible working hours.
- Why this job: Make unforgettable memories for guests while developing your leadership skills in a lively setting.
- Qualifications: Passionate about hospitality with a knack for motivating and nurturing a team.
- Other info: Be part of a supportive community with great career growth and exciting team events.
The predicted salary is between 30000 - 40000 £ per year.
Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drink, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it and love every minute. You will be recruiting, training and motivating your team to give outstanding service to every guest. In addition to ensuring your team and customers are loving it, you will also make sure that your department is hitting sales targets, operating within GP targets and ensuring that our standards are faultless.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp, and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits.
Responsibilities- Recruit, train and motivate the team to provide outstanding service to every guest.
- Ensure the department meets sales targets and operates within GP targets.
- Maintain faultless standards of service and hospitality.
- Drive teamwork, ensuring guests love their experience and team delivers excellence.
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, including discounted rates as low as £35 with a friend and an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on or off shift in our Village Hotel Starbucks stores.
- Excellent training and development including Rising Stars and Talent Academy programmes.
- Mobile Gaming training platform for cross‑training across hotel areas.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- Well‑being and healthcare benefits with monthly well‑being programmes.
- Mental Health first aiders and up to 2 mental health days annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Employee Assistance Programme, including support and counselling.
- Flexible working hours.
- A supportive and inclusive work environment with regular team events.
- Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Guaranteed birthday off.
- Discounted Health Cash plan and Sick pay Insurance.
- BIG People Days to celebrate, reward, and recognise employees and local communities.
- Enhanced maternity and paternity benefits and pay.
- Company pension scheme.
- Life Insurance.
- T&Cs apply based on your contract.
- Own it.
- Ability to focus on detail while keeping the customer at the heart of business.
- A good understanding of F&B business operations, results‑driven, and able to deliver brand standards.
- Motivational; passionate about developing and nurturing your team.
- A genuine passion for creating memories & delivering incredible hospitality.
Pub & Grill Manager in Basingstoke employer: Village Hotel
Contact Detail:
Village Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub & Grill Manager in Basingstoke
✨Tip Number 1
Get to know the company culture! Before your interview, check out Village Hotel Club's vibe. They love personality and fun, so show them yours! Bring that energy to the table and let them see how you can fit right in.
✨Tip Number 2
Prepare some killer questions for your interview. Ask about their team dynamics or how they celebrate successes. This shows you're genuinely interested and ready to contribute to their lively environment.
✨Tip Number 3
Show off your leadership skills! Talk about times you've motivated a team or improved service standards. They want someone who can inspire others, so share those stories that highlight your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application lands directly in the right hands. Plus, it shows you’re serious about joining the Village family!
We think you need these skills to ace Pub & Grill Manager in Basingstoke
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your personality shine through in your application. Share your experiences and what makes you unique, as we value individualism and fun.
Tailor Your Application: Make sure to customise your application for the Pub & Grill Manager role. Highlight your experience in recruiting, training, and motivating teams, and how you've delivered outstanding service in the past.
Be Results-Driven: We love candidates who can demonstrate a results-driven mindset. Include examples of how you've met sales targets or improved service standards in previous roles to show us you're the right fit.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Village Hotel Club.
How to prepare for a job interview at Village Hotel
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Pub & Grill industry. Familiarise yourself with the latest trends in food and beverage, as well as the specific offerings of the company. This will show your passion and commitment to delivering outstanding service.
✨Showcase Your Leadership Skills
As a potential manager, it's crucial to demonstrate your ability to recruit, train, and motivate a team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. This will highlight your capability to drive teamwork and ensure guests love their experience.
✨Emphasise Customer Focus
The heart of this role is about creating memorable experiences for guests. Be ready to discuss how you prioritise customer satisfaction and share any innovative ideas you have for enhancing guest experiences. This will align perfectly with the company's ethos of putting customers first.
✨Be Yourself
The company values personality and individualism, so don’t be afraid to let your true self shine through during the interview. Share your unique approach to hospitality and how you can contribute to the fun and lively atmosphere they promote. Authenticity can set you apart from other candidates.