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- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the fun and lively Village Hotel Club team.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours.
- Why this job: Be the first friendly face guests see and make their stay unforgettable.
- Qualifications: Bring your personality, problem-solving skills, and love for teamwork.
- Other info: Experience a supportive environment with exciting training and career growth.
The predicted salary is between 20000 - 25000 £ per year.
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial well-being support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- Personality, and bags of it.
- A great memory, to add that personal touch for returning guests.
- Proactive problem solver.
- A passion for delivering the best guest experience.
- Strong communication.
- Team player and ability to partner with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
About Company: Manchester is said by many to be England's second city. From its many museums and an immensely rich music scene, to its famous football rivalry and bustling nightlife, there’s so much to see in this fascinating metropolis. For independent shops, cafes and bars, head to the Northern Quarter. Or if you’d prefer something a little more upmarket, Spinningfields is the place to be. Thinking about a family break in Manchester? You won’t be stuck for choice. From the Museum of Science & Industry to Dunham Massey Country Park, the kids will never be bored.
Host Team Member in Ashton-under-Lyne employer: Village Hotel
Contact Detail:
Village Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Team Member in Ashton-under-Lyne
✨Tip Number 1
First off, get to know the company inside out! Research Village Hotel Club and their vibe. When you walk in for that interview, show them you’re not just another candidate – you’re someone who gets their culture and is ready to bring your personality to the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Think about how you can showcase your problem-solving skills and guest experience passion. Remember, they want to see your vibrant personality shine through!
✨Tip Number 3
Dress to impress but keep it casual and fun! You want to fit in with the Village Hotel vibe while still looking sharp. A smart-casual outfit can show you’re serious about the role but also ready to embrace the lively atmosphere.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and appreciative of the opportunity. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Host Team Member role!
We think you need these skills to ace Host Team Member in Ashton-under-Lyne
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and flair. Remember, we’re all about embracing individuality here at StudySmarter.
Know Your Stuff: Make sure you do a bit of homework on Village Hotel Club and the role of a Host Team Member. Mention specific things you love about our vibe and how you can contribute to creating that warm, vibrant welcome for our guests. It shows us you’re genuinely interested!
Highlight Your Skills: Don’t forget to showcase your skills that match the job description! Whether it’s your knack for problem-solving or your strong communication skills, make sure to weave these into your application. We want to know how you can help us deliver an amazing guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Village Hotel
✨Show Your Personality
As a Host Team Member, your personality is key! Be yourself during the interview and let your vibrant character shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests.
✨Know Your Stuff
Familiarise yourself with the hotel and local area before the interview. Being able to discuss local attractions or recommend places to eat will show that you’re proactive and knowledgeable, which is exactly what they want in a Host Team Member.
✨Demonstrate Problem-Solving Skills
Think of examples from your past experiences where you’ve solved problems or improved guest experiences. This role requires a proactive approach, so be ready to share how you can tackle challenges before they arise.
✨Emphasise Teamwork
This position involves working closely with other departments, so highlight your ability to collaborate and communicate effectively. Share examples of how you’ve worked as part of a team to achieve a common goal, making sure to convey your enthusiasm for being part of a supportive environment.