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- Tasks: Lead a dynamic night team, ensuring exceptional service and problem-solving across hotel departments.
- Company: Join Village Hotel Club, where personality and fun thrive in a lively environment.
- Benefits: Enjoy health memberships, discounts on stays, food, and drinks, plus flexible hours and well-being support.
- Why this job: Be part of a vibrant team that values individuality and offers exciting career growth opportunities.
- Qualifications: Strong customer service skills and the ability to motivate and engage your team.
- Other info: Celebrate milestones with rewards and enjoy a supportive, inclusive workplace culture.
The predicted salary is between 23000 - 42000 £ per year.
Our hotels never sleep and our first‑class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24 / 7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Working alongside the Night Manager, you will need to think on your feet, proactively solving problems and be versatile, supporting all hotel departments.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member / friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance T&C’s apply based on your contract.
But what we need from you:
- Strong customer service skills.
- Lead and motivate your team, ensuring they are skilled and engaged.
- Ability to deliver brand standards.
- Forge and maintain strong relationships with all departments.
Please note - All offers are subject to successful DBS checks in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Night Team Leader in Reading employer: Village Hotel - Reading
Contact Detail:
Village Hotel - Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Leader in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Village Hotel Club. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your individuality shine through. Remember, they’re looking for someone who fits into their lively culture, so be yourself and have fun with it!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a busy hotel environment. They want to see how you think on your feet, so come armed with examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Night Team Leader in Reading
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they relate to the Night Team Leader role – we love individuality!
Tailor Your Application: Make sure to customise your application for the Night Team Leader position. Highlight your customer service skills and any leadership experience you have. We’re looking for someone who can motivate a team and deliver exceptional service, so make that clear!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our lively environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Team Leader role. Plus, it shows you’re keen to join our Village family!
How to prepare for a job interview at Village Hotel - Reading
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel and its services thoroughly. Familiarise yourself with the unique offerings of Village Hotel Club, like the Pub and Grill and health club. This will help you demonstrate your enthusiasm and understanding of the brand during the interview.
✨Showcase Your Leadership Skills
As a Night Team Leader, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to engage and inspire others, as this is crucial for the role.
✨Emphasise Customer Service Excellence
Exceptional customer service is at the heart of this role. Be ready to discuss how you've gone above and beyond for customers in previous positions. Share specific stories that showcase your problem-solving skills and ability to think on your feet, especially in high-pressure situations.
✨Be Yourself and Have Fun
Village Hotel Club values personality and individualism, so don’t be afraid to let your true self shine through. Approach the interview with a positive attitude and a sense of fun. This will not only make you more memorable but also show that you align with the company culture.
