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- Tasks: Ensure exceptional guest service during the night and support various hotel departments.
- Company: Leading hotel and leisure company in Reading with a vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, and a fun team environment.
- Why this job: Join a lively team and make a difference in guests' experiences every night.
- Qualifications: Strong customer service skills and problem-solving abilities.
- Other info: Great opportunity for personal growth and building inter-departmental relationships.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel and leisure company in Reading is seeking a Night Porter who will play a crucial role in ensuring exceptional service throughout the night.
Responsibilities include:
- Supporting various departments
- Managing guest check-ins
- Room service
Ideal candidates should have:
- A strong customer service background
- The ability to problem-solve effectively
- A knack for building strong inter-departmental relationships
Join us to work in a lively environment that values personality and team spirit.
Night Porter — 24/7 Hotel Guest Service & Growth in Reading employer: Village Hotel - Reading
Contact Detail:
Village Hotel - Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter — 24/7 Hotel Guest Service & Growth in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the hotel and leisure industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even a casual meet-up, let your character shine through. Remember, they’re looking for someone who fits into their lively environment, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various guest scenarios or inter-departmental challenges. Practising these responses will help you demonstrate your problem-solving skills and customer service expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team and ready to contribute to their growth.
We think you need these skills to ace Night Porter — 24/7 Hotel Guest Service & Growth in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your knack for making people feel welcome.
Be a Problem Solver: In your written application, don’t shy away from mentioning times when you’ve tackled challenges head-on. We love candidates who can think on their feet and come up with creative solutions, especially in a lively hotel environment like ours.
Highlight Team Spirit: Since we value personality and teamwork, let us know about your experiences working with others. Share stories that demonstrate how you’ve built strong relationships with colleagues and contributed to a positive team atmosphere.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Night Porter role. Plus, it’s super easy to do!
How to prepare for a job interview at Village Hotel - Reading
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its values, services, and any recent news. This will help you demonstrate your genuine interest in the role and show that you’re ready to contribute to the team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you solved problems or went above and beyond for guests. This will highlight your suitability for the Night Porter role.
✨Emphasise Team Spirit
Since the job involves working closely with various departments, be ready to discuss how you’ve successfully collaborated with others in previous roles. Share specific instances where teamwork led to positive outcomes, showcasing your ability to build strong inter-departmental relationships.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to guest service or problem-solving. Practice responding to scenarios like handling a difficult guest or managing multiple tasks at once. This will prepare you to think on your feet during the interview.
