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- Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
- Company: Join a vibrant team at Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy discounts, wellness memberships, and flexible working hours.
- Why this job: Make a real difference in guests' experiences while having fun at work.
- Qualifications: Passion for hospitality and fitness, with great customer service skills.
- Other info: Be part of a supportive community with excellent growth opportunities.
The predicted salary is between 20000 - 25000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area. You’ll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
**Please note - All offers are subject to a successful DBS check in this role**
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Leisure Assistant in Reading employer: Village Hotel - Reading
Contact Detail:
Village Hotel - Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their awesome vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Be ready to show your passion for fitness and leisure! Whether it’s discussing your favourite workouts or how you keep spaces clean and inviting, let your enthusiasm shine through. It’s all about making that connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back for new opportunities to join our team!
We think you need these skills to ace Leisure Assistant in Reading
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality and fitness shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating an awesome experience for our guests.
Be Personable: Remember, we’re all about personality! Use a friendly tone in your written application. Show us that you can connect with people and that you’re ready to bring smiles to our members’ faces.
Highlight Your Skills: Make sure to mention any relevant experience or skills that align with the role. Whether it’s keeping spaces clean or ensuring safety in the pool area, we want to know how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting opportunity at Village Hotel Club.
How to prepare for a job interview at Village Hotel - Reading
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've gone above and beyond to create a great experience for guests in previous roles. This will show that you truly care about delivering outstanding service.
✨Know the Company Culture
Familiarise yourself with the Village Hotel Club's values and culture. They pride themselves on fun, individuality, and a lively atmosphere. Bring this knowledge into the conversation to demonstrate that you're not just looking for any job, but that you genuinely want to be part of their unique environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various situations, especially around cleanliness and safety. Think of scenarios where you had to act quickly or resolve an issue, particularly in a fitness or leisure context, and be ready to share those stories.
✨Highlight Teamwork and Communication Skills
Since the role involves working closely with colleagues and interacting with members, emphasise your teamwork and communication abilities. Share examples of how you've collaborated with others to enhance guest experiences or maintain high standards in previous jobs.