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- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the lively Village Hotel Club team, where fun meets professionalism.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours while working in a supportive environment.
- Why this job: Be the first friendly face guests see and create memorable experiences.
- Qualifications: Bring your personality, problem-solving skills, and passion for guest satisfaction.
- Other info: Join us for exciting training, team events, and career growth opportunities.
The predicted salary is between 950 - 1167 £ per month.
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- Personality, and bags of it.
- A great memory, to add that personal touch for returning guests.
- Proactive problem solver.
- A passion for delivering the best guest experience.
- Strong communication.
- Team player and ability to partner with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Host Team Member in Reading employer: Village Hotel - Reading
Contact Detail:
Village Hotel - Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Team Member in Reading
✨Tip Number 1
First off, be yourself! When you walk into that interview, let your personality shine through. The Village Hotel Club is all about embracing individuality, so show them what makes you unique and how you can bring that vibrant energy to the team.
✨Tip Number 2
Do your homework! Know the ins and outs of the hotel and local area. This way, when they ask you about recommendations or how you'd handle a guest's query, you'll be ready to impress with your knowledge and problem-solving skills.
✨Tip Number 3
Practice your communication skills! Since being a Host Team Member is all about connecting with guests, try role-playing with a friend or family member. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the Village Hotel Club family. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Host Team Member in Reading
Some tips for your application 🫡
Be Yourself: We want to see your personality shine through in your application! Don’t be afraid to show us who you are and what makes you unique. Remember, we’re all about embracing individualism and fun!
Know Your Stuff: Make sure to do a bit of homework about Village Hotel Club and the role of a Host Team Member. Knowing the ins and outs of our hotels and local area will help you stand out as a knowledgeable candidate.
Highlight Your Experience: Share any relevant experience you have that showcases your problem-solving skills and ability to deliver excellent guest experiences. We love seeing how you’ve made a difference in previous roles!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Village Hotel - Reading
✨Be the Friendly Face
Since you'll be the first point of contact for guests, practice your warm and welcoming greeting. Think about how you can convey your personality while making a great first impression. A smile and a friendly tone can go a long way!
✨Know Your Stuff
Familiarise yourself with the hotel and local area before the interview. Be ready to share interesting facts or recommendations that could enhance a guest's experience. This shows your enthusiasm and readiness to provide excellent service.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've proactively solved problems in the past. Think of situations where you anticipated a guest's needs or resolved an issue before it became a problem. This will highlight your ability to think on your feet.
✨Team Player Vibes
Emphasise your teamwork skills during the interview. Share experiences where you collaborated with others to achieve a common goal. Village Hotel Club values a supportive environment, so showing that you can work well with different departments is key!