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- Tasks: Lead a vibrant team to deliver exceptional food and drink experiences.
- Company: Join Village Hotel Club, where fun meets hospitality in lively modern spaces.
- Benefits: Enjoy discounts, wellness memberships, and exciting training opportunities.
- Why this job: Be part of a dynamic culture that values individuality and outstanding service.
- Qualifications: Experience in fast-paced hospitality, strong leadership, and communication skills required.
- Other info: Guaranteed birthday off and a supportive work environment with regular team events.
The predicted salary is between 36000 - 60000 £ per year.
Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drinks from our brand new menu. Our team is infectiously enthusiastic and we aim to deliver celebrity worthy service to every guest. You will have responsibility for driving revenue and leading the team to give outstanding service on every visit whether it\’s a dinner with friends, breakfast with colleagues or the perfect event.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
– Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
– Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
– Friends and Family discounted stays from £49 including breakfast
– 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
– 30% discount on and off shift in our Village Hotel Starbucks stores
– Excellent training and development including our Rising Stars and Talent Academy programmes
– A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
– Discounts and cashback offers on many High Street Brands and Supermarkets.
– A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
– Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
– Financial wellbeing support and salary drawdown via Wagestream
– Access to our Employee Assistance Programme, offering support and counselling
– Flexible working hours
– A fun, supportive and inclusive work environment with regular team events
– Excellent Reward and Recognition Incentive schemes
– Anniversary rewards for key milestones of service
– Electric car salary sacrifice scheme
– Have your birthday off guaranteed
– Discounted Health Cash plan and Sick pay Insurance.
– A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
– Enhanced maternity and paternity benefits and pay
– Company Pension scheme
– Life Insurance
*T&C’s apply based on your contract
What will I do….
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Responsible for driving Village Hotel Clubs food and beverage strategy in order to achieve budgeted commercial returns & service delivery
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Recruit, retain and develop a strong F&B team across 2 departments of Pub & Grill & Meeting & Events.
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Responsible for the development of the F&B Assistant Manager & Team Leaders in terms of leadership and management skills.
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Responsible for all F&B Assistants conduct, performance , attitude & behaviour.
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Drive quality and value that ensures a great guest experience, by being obsessed with high standards and hospitality
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WOW our conference and events guests with your enthusiasm and attention to detail from welcome through to their farewell.
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Ensure a culture of passion for food and beverage knowledge
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Plan & Review rota cost and ensure staffing levels are at the appropriate levels to drive conversion and meet benchmark hours whilst delivering exceptional service.
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Ensure stock is replenished and kept to the correct levels and that stock control procedures are followed.
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Deliver brand standards in all areas of F&B including guest journey & food presentation and delivery.
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Responsible for ensuring that the appropriate audit levels are met
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Monitor progress on the delivery of the strategy operationally and also through the P&L.
What we need from you…
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Experience working within a fast paced leisure or hospitality environment
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Organised and a strong communicator.
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A strong leader
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A good understanding of F&B business operations, results driven and able to deliver brand standards
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Motivational, passionate about developing and nurturing your team
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A genuine passion for creating memories & delivering incredible hospitality
Come and be part of something new & something special – Work It, Live It and Love It with Village Hotel Club!
Food & Beverage Operations Manager employer: Village Hotel - Reading
Contact Detail:
Village Hotel - Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operations Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in food and beverage operations. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Village Hotel Club.
✨Tip Number 2
Familiarise yourself with the latest trends in food and beverage management. Being knowledgeable about current industry standards and innovations can set you apart during interviews and discussions with potential employers.
✨Tip Number 3
Prepare to showcase your leadership skills by gathering examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and develop staff will resonate well with the hiring team at Village Hotel Club.
✨Tip Number 4
Research Village Hotel Club's values and culture thoroughly. Understanding their emphasis on fun, individuality, and exceptional service will help you align your responses during interviews and demonstrate that you're a great fit for their team.
We think you need these skills to ace Food & Beverage Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage operations. Focus on your leadership skills, ability to drive revenue, and any previous roles in fast-paced hospitality environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've delivered exceptional service or improved team performance in past roles.
Highlight Relevant Skills: Emphasise skills that align with the job description, such as team development, stock control, and guest experience enhancement. Use keywords from the job listing to make your application stand out.
Show Enthusiasm: Convey your enthusiasm for the role and the company culture in your application. Mention why you want to work at Village Hotel Club and how you can contribute to their vibrant environment.
How to prepare for a job interview at Village Hotel - Reading
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the food and beverage industry. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's focus on delivering outstanding service.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and develop your team. Highlight any past experiences where you've successfully recruited, trained, or managed a team, especially in fast-paced environments.
✨Understand the Business Operations
Familiarise yourself with key performance indicators in the food and beverage sector. Be ready to talk about how you've driven revenue and managed costs in previous positions, as this is crucial for the role.
✨Emphasise Attention to Detail
Since the role involves ensuring high standards in service and food presentation, prepare examples that showcase your attention to detail. Discuss how you've maintained quality and consistency in your previous roles to enhance guest satisfaction.
