Membership Sales Advisor in Reading

About this role

The first step on the road to fitness is making the decision to get started. Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of. As a Membership Advisor, your job is to ensure a perfect match. You bring that vibrant personality and lovable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.

You love meeting new people, so you’ll enjoy getting to know potential new members by phone, or in person when you give them a grand tour of the club. You’ll match their individual needs to the facilities we have on offer to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits

• Complimentary health and wellness membership at your home club for you and a family member or friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and family discounted stays from £49 including breakfast.
• 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on or off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many high street brands and supermarkets.
• A range of well-being and healthcare benefits and monthly well-being programmes for all employees to support your mental health.
• Putting your mental well-being first with mental health first aiders and up to two mental health days to utilise annually.
• Financial well-being support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent reward and recognition incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted health cash plan and sick pay insurance.
• A host of big people days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay.
• Company pension scheme.
• Life insurance.

Qualifications & Skills

• A natural ability to interact with all types of people, using effective selling techniques and believing in sales through service.
• A passion for leisure, fitness and customer service.
• An ability to understand the individual needs and wants of our members and tailor your service and communication around them.
• A drive to achieve and exceed targets.
• A team mentality, forming great relationships within leisure and other departments.

Come and be part of something new and something special – Work, Grow & Play the Village Way!

Compensation & Commission

This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum.