Leisure Membership Advisor in Reading

Leisure Membership Advisor in Reading

Reading Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Showcase our gym facilities and match potential members with their fitness goals.
  • Company: Join Village Hotel Club, where fun and individuality thrive.
  • Benefits: Free gym membership, discounts on stays, food, and wellness programmes.
  • Other info: Flexible hours, exciting training, and a supportive work environment.
  • Why this job: Make a real impact on people's fitness journeys while having fun.
  • Qualifications: Great people skills, passion for fitness, and a team player mentality.

The predicted salary is between 30000 - 40000 £ per year.

The first step on the road to fitness is making the decision to get started. Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of. As Membership Advisor, it’s your job to ensure a perfect match.

You’ll bring that vibrant personality and oh-so-lovable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve, and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you’ll enjoy getting to know potential new members by phone or in person when you give them a grand tour of the club. You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.

Here at Village Hotel Club, we are all about embracing personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits:
  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

What we're looking for:

  • A natural ability to interact with all types of people, use effective selling techniques, and a belief in sales through service.
  • A passion for leisure, fitness, and customer service.
  • An ability to understand the individual needs and wants of our members and tailor your service and communication around them.
  • A drive to achieve and exceed targets.
  • A team mentality, forming great relationships within leisure and other departments.

Come and be part of something new & something special - Work, Grow & Play the Village Way!

This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum.

Compensation: To be discussed.

Leisure Membership Advisor in Reading employer: Village Hotel - Reading - Leisure

At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun in the workplace. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with flexible hours, comprehensive health benefits, and exciting training opportunities that foster personal and professional growth. With perks like complimentary gym memberships, discounted stays, and a supportive team environment, you'll find that your career here is not just a job, but a rewarding journey towards making a positive impact on our members' fitness experiences.

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Contact Details:

Village Hotel - Reading - Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Leisure Membership Advisor in Reading

Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they interact with members and what events they host. This will help you connect better during your chat and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your people skills! Since this role is all about connecting with potential members, try role-playing with a friend or family member. Focus on how you'd introduce the gym and its benefits, making it feel like a friendly conversation rather than a sales pitch.

Tip Number 3

Prepare some questions to ask during your interview. Think about what you want to know about the team dynamics or how they support their staff's growth. This shows you're not just looking for any job, but that you want to be part of their vibrant community.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your enthusiasm for the role right from the start. Don’t forget to highlight your passion for fitness and customer service in your conversations!

We think you need these skills to ace Leisure Membership Advisor in Reading

Interpersonal Skills
Sales Techniques
Customer Service
Understanding Individual Needs
Communication Skills
Target Achievement
Teamwork

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and individuality into your words.

Tailor Your Application:Make sure to tailor your application to the role of Leisure Membership Advisor. Highlight your passion for fitness and customer service, and share any relevant experiences that showcase your ability to connect with people.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Village Hotel - Reading - Leisure

Know Your Stuff

Before the interview, make sure you’re familiar with Village Gym’s facilities and services. Understand what makes them unique and how they cater to different fitness needs. This will help you demonstrate your knowledge and passion for the role.

Show Off Your Personality

As a Leisure Membership Advisor, your vibrant personality is key! Be yourself during the interview and let your enthusiasm for fitness and customer service shine through. Remember, they want someone who can connect with potential members!

Practice Active Listening

During the interview, listen carefully to the questions being asked. This shows that you value communication and understand the importance of tailoring your approach to meet individual needs, just like you would with potential gym members.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This not only shows your interest in the role but also gives you a chance to learn more about the company culture and how you can contribute to their success.