At a Glance
- Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
- Company: Join a vibrant team at Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours while working in a lively environment.
- Other info: Be part of a supportive team with exciting training and development opportunities.
- Why this job: Make a real difference in guests' experiences while having fun and growing your skills.
- Qualifications: Passion for hospitality and fitness, with a knack for outstanding customer service.
The predicted salary is between 1200 - 1600 £ per month.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell‑bent on making it one that keeps the smiles coming. Expect a varied day‑to‑day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area. You’ll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on or off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
Responsibilities: Join us and we can offer you benefits such as… we rely on you to deliver service that puts us head and shoulders above the competition.
Requirements- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way!
Compensation: To be discussed.
Leisure Assistant in Reading employer: Village Hotel - Reading - Leisure
Contact Detail:
Village Hotel - Reading - Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their awesome vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your passion for hospitality and fitness – that’s what they’re really after!
✨Tip Number 3
Dress to impress but keep it casual! You want to look smart yet approachable. Think about the environment you’ll be working in and aim for a look that reflects that fun, lively atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and helps you stay fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Assistant in Reading
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality and leisure in your application. Share experiences that highlight your love for creating a fantastic guest experience, whether it’s through previous jobs or personal stories.
Be Personable: We want to know you! Use a friendly tone in your written application. Remember, we’re all about personality and fun, so don’t be afraid to let your character shine through.
Highlight Your Skills: Make sure to mention any relevant skills or experiences that align with the role. Whether it's customer service, cleanliness, or safety awareness, we want to see how you can contribute to our awesome team.
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s quick and easy, and we’ll get to see your application right away!
How to prepare for a job interview at Village Hotel - Reading - Leisure
✨Know Your Stuff
Before the interview, make sure you understand the role of a Leisure Assistant inside out. Familiarise yourself with the responsibilities mentioned in the job description, like maintaining cleanliness and ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Passion
Let your enthusiasm for hospitality and fitness shine through during the interview. Share personal experiences or stories that highlight your love for creating a positive environment for guests. This will resonate well with the interviewers and demonstrate that you align with their values.
✨Prepare for Situational Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult guest or spotting a safety issue. Think of examples from your past experiences where you successfully resolved similar challenges. This will showcase your problem-solving skills and ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company.