At a Glance
- Tasks: Provide top-notch guest services and maintain excellent guest relations.
- Company: Leading hospitality establishment in Greater London with a vibrant atmosphere.
- Benefits: Flexible shifts, dynamic work environment, and opportunities for growth.
- Why this job: Join a fun team and make guests feel special every day!
- Qualifications: Good communication skills and a positive, outgoing attitude.
- Other info: No prior experience needed; perfect for students looking to gain experience.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading hospitality establishment in Greater London is looking for enthusiastic candidates to provide efficient services to guests.
Responsibilities include:
- Collaborating with the Assistant Manager
- Responding to guest inquiries
- Maintaining excellent guest relations
Candidates should possess good communication skills and a positive, outgoing attitude. This role allows individuals without prior experience to apply and offers a dynamic work environment with rotating shifts, weekends, and public holidays.
Senior Guest Services & Concierge Associate employer: VILLAGE HOTEL BUGIS
Contact Detail:
VILLAGE HOTEL BUGIS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Guest Services & Concierge Associate
β¨Tip Number 1
Get to know the company! Research the hospitality establishment and its values. This way, when you chat with them, you can show off your enthusiasm and how you fit into their vibe.
β¨Tip Number 2
Practice your communication skills! Since this role is all about guest relations, try role-playing common scenarios with friends or family. Itβll help you feel more confident when responding to inquiries during interviews.
β¨Tip Number 3
Be ready to showcase your positive attitude! During interviews, share examples of how you've handled challenging situations with a smile. Employers love candidates who can keep things upbeat, even under pressure.
β¨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team. Donβt miss out on this dynamic opportunity!
We think you need these skills to ace Senior Guest Services & Concierge Associate
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about providing excellent service and making guests feel welcome.
Highlight Your Communication Skills: Since good communication is key in this role, make sure to showcase any relevant experiences where you've effectively interacted with others. We love seeing how you connect with people!
Be Yourself: Weβre looking for a positive, outgoing attitude, so donβt be afraid to let your personality come through in your application. Authenticity goes a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. Itβs the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at VILLAGE HOTEL BUGIS
β¨Know the Company
Before your interview, do a bit of research on the hospitality establishment. Understand their values, mission, and what sets them apart in Greater London. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Show Off Your Communication Skills
As a Senior Guest Services & Concierge Associate, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated in past roles or situations, even if theyβre not directly related to hospitality.
β¨Emphasise Your Positive Attitude
This role requires a positive, outgoing attitude. During the interview, let your personality shine through! Share stories that highlight your enthusiasm for helping others and creating memorable experiences for guests. A smile can go a long way!
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific guest inquiries or challenging situations. Think about potential scenarios you might face in this role and prepare your responses. This shows that youβre proactive and ready to tackle the dynamic environment of hospitality.