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- Tasks: Deliver exceptional guest service and handle inquiries with a smile.
- Company: Renowned hospitality establishment in Greater London.
- Benefits: Medical coverage, flexible leave, and annual health screening.
- Why this job: Join a vibrant team and enhance guest experiences every day.
- Qualifications: Positive attitude and at least one year of hospitality experience.
- Other info: Perfect opportunity for those passionate about customer service.
The predicted salary is between 28800 - 43200 £ per year.
A prominent hospitality establishment in Greater London is seeking a dedicated individual for a guest service role. The ideal candidate will provide efficient service, handle guest inquiries, and maintain hotel security procedures.
Applicants should have a positive attitude, excellent public relations skills, and a minimum of one year of experience in hospitality.
Enjoy benefits such as medical coverage, flexible leave, and annual health screening.
Guest Experience Specialist — Upsell & Service Excellence in London employer: VILLAGE HOTEL BUGIS
Contact Detail:
VILLAGE HOTEL BUGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist — Upsell & Service Excellence in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common guest service scenarios and how you'd handle them. This will help you showcase your problem-solving skills and positive attitude when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional for your interview to show that you take the role seriously and are ready to represent the establishment.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows your enthusiasm for the role and gives us a chance to see your commitment right from the start.
We think you need these skills to ace Guest Experience Specialist — Upsell & Service Excellence in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your positive attitude and experience can enhance our guest experience!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can bring service excellence to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you on board as a Guest Experience Specialist!
How to prepare for a job interview at VILLAGE HOTEL BUGIS
✨Know Your Stuff
Before the interview, make sure you research the hospitality establishment thoroughly. Understand their values, services, and what sets them apart in Greater London. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Guest Experience Specialist, your public relations skills are crucial. Prepare examples of how you've successfully handled guest inquiries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your positive attitude.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance not only boosts your confidence but also shows that you take the opportunity seriously and understand the importance of presentation in the industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure service excellence. This demonstrates your enthusiasm for the role and helps you gauge if the establishment is the right fit for you.
