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- Tasks: Deliver exceptional guest service and handle inquiries with a smile.
- Company: Renowned hospitality establishment in Greater London.
- Benefits: Medical coverage, flexible leave, and annual health screening.
- Why this job: Join a vibrant team and enhance guest experiences every day.
- Qualifications: Positive attitude and at least one year of hospitality experience.
- Other info: Opportunity to grow in a dynamic and supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A prominent hospitality establishment in Greater London is seeking a dedicated individual for a guest service role. The ideal candidate will provide efficient service, handle guest inquiries, and maintain hotel security procedures.
Applicants should have a positive attitude, excellent public relations skills, and a minimum of one year of experience in hospitality.
Enjoy benefits such as medical coverage, flexible leave, and annual health screening.
Guest Experience Specialist — Upsell & Service Excellence employer: VILLAGE HOTEL BUGIS
Contact Detail:
VILLAGE HOTEL BUGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist — Upsell & Service Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios related to guest service. This will help you feel more confident and ready to showcase your skills in upselling and service excellence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for interviews or networking events. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you, including the Guest Experience Specialist position. Don’t miss out on the chance to join a fantastic team and make a real impact on guest satisfaction.
We think you need these skills to ace Guest Experience Specialist — Upsell & Service Excellence
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your positive attitude and experience can enhance our guest experience!
Highlight Relevant Experience: Make sure to detail your previous roles in hospitality, especially any experience related to guest service. We love seeing how you've handled inquiries and provided excellent service in the past!
Be Personable and Professional: Your written application should reflect your public relations skills. Use a friendly tone while maintaining professionalism, as this is key in our line of work at StudySmarter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role of Guest Experience Specialist!
How to prepare for a job interview at VILLAGE HOTEL BUGIS
✨Know Your Stuff
Before the interview, make sure you research the hospitality establishment thoroughly. Understand their values, services, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your guest service skills. Think about times when you went above and beyond for a guest or handled a difficult situation effectively. This will demonstrate your capability and experience in hospitality.
✨Practice Your Public Relations Skills
Since excellent public relations skills are key for this role, practice how you would handle common guest inquiries or complaints. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. During the interview, be enthusiastic and approachable. Smile, maintain eye contact, and show that you’re excited about the opportunity to contribute to the guest experience.
