At a Glance
- Tasks: Connect with potential members and showcase our amazing facilities to help them start their fitness journey.
- Company: Join a vibrant team at Village Hotel Club, where fun meets fitness.
- Benefits: Enjoy a complimentary gym membership, discounts on stays, and flexible working hours.
- Why this job: Make a real impact by helping others achieve their fitness goals in a lively environment.
- Qualifications: Passion for fitness, excellent communication skills, and a drive to exceed targets.
- Other info: Be part of a supportive team with great career development opportunities and exciting events.
The predicted salary is between 24000 - 36000 £ per year.
The first step on the road to fitness is making the decision to get started. Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of. As Membership Advisor, it’s your job to ensure a perfect match.
You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you’ll enjoy getting to know potential new members, by phone or in person when you give them a grand tour of the club. You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits:- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
- A natural ability to interact with all types of people, use effective selling techniques and a belief in sales through service.
- A passion for leisure, fitness and customer service.
- An ability to understand the individual needs and wants of our members and tailor your service and communication around them.
- A drive to achieve and exceed targets.
- A team mentality, forming great relationships within leisure and other departments.
This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum.
Leisure Membership Advisor employer: Village Hotel - Bracknell - Leisure
Contact Detail:
Village Hotel - Bracknell - Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Membership Advisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with members and what events they host. This will help you connect with them during your chat and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with potential members, try role-playing with a friend or family member. Focus on how you'd introduce the gym and its facilities, and how you'd tailor your pitch to meet their fitness goals.
✨Tip Number 3
Be ready to share your own fitness journey! Potential employers love to hear personal stories, especially when it comes to fitness. It shows you're passionate about the industry and can relate to the members' experiences, making you a perfect fit for the role.
✨Tip Number 4
Apply through our website! Not only does it streamline the process, but it also shows you're keen on joining our team. Plus, you'll get to explore all the perks we offer, like discounts and wellness benefits, which are pretty awesome!
We think you need these skills to ace Leisure Membership Advisor
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your vibrant personality shine through. Use a friendly tone and don’t be afraid to show your passion for fitness and customer service.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in leisure and fitness, and how you can connect with potential members. We love seeing how you can make a perfect match!
Be Specific About Your Skills: When discussing your skills, be specific about how they relate to the role. Mention any effective selling techniques you've used and how you’ve tailored your service to meet individual needs. We’re all about that personal touch!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Village Hotel - Bracknell - Leisure
✨Know Your Stuff
Before the interview, make sure you’re familiar with Village Gym’s facilities and services. Research their offerings and think about how they align with potential members' needs. This will help you demonstrate your understanding of the role and show that you’re genuinely interested in helping others on their fitness journey.
✨Show Off Your Personality
As a Leisure Membership Advisor, your vibrant personality is key! During the interview, let your character shine through. Share personal anecdotes or experiences that highlight your ability to connect with people. Remember, they want someone who can engage potential members and make them feel welcome.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It’s a great way to showcase your customer service skills and your ability to understand individual needs, which is crucial for this role.
✨Prepare Questions
Have a few questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how success is measured in the position. It’s a great way to demonstrate your enthusiasm and commitment to being a part of the Village Gym family.