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- Tasks: Lead the front office team and ensure top-notch guest experiences.
- Company: A prestigious hotel in Greater London with a focus on excellence.
- Benefits: Comprehensive benefits, exciting work environment, and career growth opportunities.
- Why this job: Join a dynamic team and make a difference in guest satisfaction.
- Qualifications: 2-3 years of supervisory experience and a Diploma in Hospitality.
- Other info: Enjoy rotating shifts for a varied and engaging work life.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hotel in Greater London is seeking an experienced Front Office Supervisor to ensure efficient functioning and exceptional guest services. The ideal candidate has a minimum of 2–3 years' supervisory experience in the hotel industry and holds a Diploma in Hospitality. Strong leadership and communication skills are essential. This role involves managing staff performance, resolving guest complaints, and optimizing room revenue. The position includes rotating shifts, providing an exciting work environment with comprehensive benefits.
Hotel Duty Manager: Front Office Leader & VIP Experience in London employer: VILLAGE HOTEL ALBERT COURT
Contact Detail:
VILLAGE HOTEL ALBERT COURT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager: Front Office Leader & VIP Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest services and staff management. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams or resolved guest complaints in the past. This will demonstrate your capability to excel as a Front Office Leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hotel Duty Manager: Front Office Leader & VIP Experience in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2-3 years of supervisory experience in the hotel industry. We want to see how you've led teams and handled guest services, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description, like 'leadership' and 'guest complaints', to show us you’re the perfect fit for our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at VILLAGE HOTEL ALBERT COURT
✨Know Your Stuff
Make sure you brush up on your knowledge of the hotel industry, especially around front office operations and guest services. Familiarise yourself with common challenges faced in these areas and think about how you would handle them.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or resolved conflicts. Highlight your ability to motivate staff and enhance their performance, as this is crucial for the role of a Duty Manager.
✨Master the Art of Communication
Practice clear and confident communication. You’ll need to demonstrate how you can effectively interact with guests and staff alike. Consider role-playing scenarios where you handle guest complaints or provide exceptional service.
✨Be Ready for Shift Work
Since the position involves rotating shifts, be prepared to discuss your flexibility and adaptability. Share any previous experiences you have had with shift work and how you managed your time and energy effectively.
