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- Tasks: Lead the front office team and ensure top-notch guest experiences.
- Company: A prestigious hotel in Greater London with a focus on excellence.
- Benefits: Comprehensive benefits, exciting work environment, and rotating shifts.
- Why this job: Join a dynamic team and enhance your hospitality career while making guests feel special.
- Qualifications: 2-3 years of supervisory experience and a Diploma in Hospitality.
- Other info: Opportunity to develop leadership skills in a vibrant hotel setting.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hotel in Greater London is seeking an experienced Front Office Supervisor to ensure efficient functioning and exceptional guest services. The ideal candidate has a minimum of 2–3 years' supervisory experience in the hotel industry and holds a Diploma in Hospitality. Strong leadership and communication skills are essential. This role involves managing staff performance, resolving guest complaints, and optimizing room revenue. The position includes rotating shifts, providing an exciting work environment with comprehensive benefits.
Hotel Duty Manager: Front Office Leader & VIP Experience employer: VILLAGE HOTEL ALBERT COURT
Contact Detail:
VILLAGE HOTEL ALBERT COURT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager: Front Office Leader & VIP Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest services shine through. Share stories that highlight your leadership skills and how you've handled tricky situations with guests.
✨Tip Number 3
Research the hotel! Before any interview, dive into the hotel's values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Hotel Duty Manager. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Hotel Duty Manager: Front Office Leader & VIP Experience
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2-3 years of supervisory experience in the hotel industry. We want to see how you've led teams and handled guest services, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description, like 'guest services' and 'staff performance', to show us you’re the perfect fit for our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at VILLAGE HOTEL ALBERT COURT
✨Know Your Stuff
Make sure you brush up on your knowledge of the hotel industry, especially front office operations. Familiarise yourself with common guest complaints and how to resolve them effectively. This will show that you're not just experienced but also proactive in understanding the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how you motivate staff can set you apart. Remember, they want to see how you can manage performance and create a positive environment.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for the interview. It reflects your understanding of the industry standards and shows that you take the opportunity seriously.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and guest experience strategies. This not only demonstrates your interest in the role but also gives you valuable insights into whether the hotel is the right fit for you.
