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- Tasks: Lead and develop volunteer teams to create amazing guest experiences.
- Company: Join Village Church Surrey, a community dedicated to serving and uplifting others.
- Benefits: Enjoy a supportive environment with opportunities for personal and spiritual growth.
- Why this job: Make a real impact by inspiring volunteers and enhancing the church's culture.
- Qualifications: Passionate about leadership, with experience in local church service preferred.
- Other info: This is an 18-month contract role focused on community and service.
The predicted salary is between 28800 - 43200 £ per year.
The Guest Services Ministry Associate is passionate about recruiting, equipping, developing, and coaching leaders so that volunteer teams thrive, and guests experience the highest degree of service. This role empowers volunteer teams to create compelling, engaging guest experiences at Village Church Surrey, while elevating the serving culture and inspiring ownership across the ministry.
At its heart, this role is about calling people to serve and inviting them into the work God is doing through the local church.
This position is an 18-month contract.
Key Responsibilities
- Lead and manage volunteer teams by recruiting, training, developing, and equipping Leads and team members.
- Oversee the Sunday and midweek guest experience, ensuring it meets Village Church’s standards of excellence.
- Collaborate on yearly strategy, budget, and ministry calendar.
- Champion the Volunteer Appreciation Strategy so that team members feel valued, connected, and supported.
- Equip and collaborate with Team Leads; serve as Interim Team Lead when needed.
- Administrate Village Connect for accurate reporting and follow-up.
- Act as the Incident Coordinator and support emergency preparedness across sites.
- Manage Guest Services equipment, supplies, and truck transportation.
- Lead ministry-specific events and the You Make It Happen class.
- Own the guest experience for events and lobby initiatives.
- Support Village-wide and regional events and contribute to the launch of new locations.
- Commit to continuous spiritual, personal, and professional growth.
- Lead by example as a servant-hearted leader who thanks at least one volunteer weekly.
Key Results
- Gospel: Volunteers serve joyfully out of the Good News, pointing everything back to Jesus.
- Community: Healthy, equipped, and appreciated volunteer teams are thriving and engaged.
- Culture: Teams reflect the truths of Christianity with creativity and grace, pursuing relationships with the unchurched.
What We\’re Looking For
- People Focus – Builds rapport, collaborates well, and demonstrates high emotional intelligence.
- Developing Others – Identifies and develops the potential in others; fosters growth and equips leaders.
- Flexible Thinking – Thrives in a fast-paced, changing environment with a positive, solutions-oriented mindset.
- Thoroughness – Strong attention to detail and ability to prioritize amidst distractions.
- Communication – Excellent verbal, written, and visual communication skills adaptable to varied audiences.
Qualifications
- Aligned with Village Church’s Mission, Focus, and Strategy.
- Meets the character qualifications of 1 Timothy and Titus.
- Is a member of Village Church or is willing to complete the membership requirements.
- A growing disciple of Jesus, pursuing spiritual maturity.
- Passionate and skilled in leading people and developing leaders.
- Experience serving in the local church (vocational ministry an asset).
- Dependable, servant-hearted, and joyful in all tasks.
- Class 5 driver’s license required.
Salary of $52,000 – $55,0000/ year depending on experience
3 weeks of vacation
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Guest Services Ministry Associate employer: Village Church
Contact Detail:
Village Church Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Ministry Associate
✨Tip Number 1
Get involved in your local church community. Attend events, volunteer for different roles, and connect with current members. This will not only help you understand the culture but also allow you to build relationships that could lead to recommendations.
✨Tip Number 2
Showcase your leadership skills by taking initiative in any volunteer opportunities you have. Whether it's leading a small group or organising an event, demonstrating your ability to develop and inspire others will make you stand out.
✨Tip Number 3
Familiarise yourself with Village Church's mission and values. Understanding their focus will help you align your experiences and skills with what they are looking for, making it easier to convey your passion for the role.
✨Tip Number 4
Network with current staff or volunteers at Village Church. Ask them about their experiences and seek advice on how to thrive in the Guest Services Ministry Associate role. Personal connections can provide valuable insights and potentially give you an edge in the application process.
We think you need these skills to ace Guest Services Ministry Associate
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Guest Services Ministry Associate position. Understand the key responsibilities and qualifications required, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in volunteer management, church involvement, or leadership roles. Use specific examples that demonstrate your ability to recruit, train, and develop others, as well as your passion for serving in a church environment.
Showcase Your Skills: Make sure to showcase your people skills, emotional intelligence, and communication abilities. Provide examples of how you've built rapport with teams or led initiatives that align with the church's mission and values.
Craft a Personal Statement: Write a compelling personal statement that reflects your spiritual journey and commitment to the church's mission. Share why you are passionate about serving in this role and how you envision contributing to the guest experience at Village Church Surrey.
How to prepare for a job interview at Village Church
✨Show Your Passion for Service
Make sure to express your enthusiasm for serving others and how it aligns with the mission of Village Church. Share personal stories that highlight your commitment to creating positive guest experiences and developing volunteer teams.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Discuss specific strategies you used to recruit, train, and motivate volunteers, showcasing your ability to inspire ownership and foster a thriving serving culture.
✨Emphasise Flexibility and Adaptability
Given the fast-paced nature of the role, be ready to discuss how you've thrived in changing environments. Highlight instances where you've had to think on your feet and come up with creative solutions to challenges.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Be prepared to adapt your communication style to different audiences, whether you're speaking to volunteers, church members, or leadership. Good communication is key to ensuring everyone feels valued and connected.
