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- Tasks: Support our veterinary team in providing exceptional care to animals and clients.
- Company: Join the friendly team at Village Animal Hospital, dedicated to animal welfare.
- Benefits: Enjoy competitive salary, generous leave, health benefits, and staff discounts.
- Other info: Inclusive workplace that celebrates diversity and offers excellent career growth.
- Why this job: Make a real difference in the lives of animals while working with a passionate team.
- Qualifications: Strong communication skills, empathy, and experience in animal care are essential.
The predicted salary is between 20800 - 25396 £ per year.
We have a fantastic opportunity for a Veterinary Care Assistant to join our team here at Village Animal Hospital! You'll be joining us on a full time, permanent basis working 40 hours per week with 1 in 3 Saturday mornings (8am-1pm) with the time given back in lieu the following week.
The VCA role is one of the foundations of an outstanding veterinary practice. As a VCA, you would be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients, working alongside a lovely team of people.
This role will involve:
- Animal handling
- Assisting vets and nurses in restraining animals for treatment
- Cleaning, walking and feeding patients
- General cleaning and maintenance duties
- Answering phone calls
- Reception cover
- Greeting clients
- Providing the highest standards of animal and customer care
Qualifications:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling, and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
Benefits:
- Salary will be in line with the UK National Minimum Wage £20,800 - £25,396
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
We’re committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
Veterinary Care Assistant employer: Village (Caterham)
Contact Detail:
Village (Caterham) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Village Animal Hospital. Check out their website and social media to understand their values and culture. This will help you connect with the team during your chat.
✨Tip Number 2
Show off your passion for animal care! When you're in the interview, share specific examples of your experience with animals. Whether it’s volunteering at a shelter or caring for pets, let them see your love for furry friends.
✨Tip Number 3
Be ready for situational questions! They might ask how you'd handle a distressed animal or a worried pet owner. Think about your past experiences and how you can demonstrate your empathy and problem-solving skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Veterinary Care Assistant
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let us know why you love working with animals! Share any experiences you've had in animal care or welfare, as this will really help us see your dedication to the role.
Highlight Your Communication Skills: As a Veterinary Care Assistant, you'll be interacting with both animals and their owners. Make sure to showcase your excellent communication skills in your application, as this is key to providing top-notch customer care.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to match the job description. Mention specific skills and experiences that relate to the VCA role, so we can see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Village (Caterham)
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal welfare and handling. Be ready to discuss your experience with feeding, cleaning, and medicating animals. Showing that you understand the needs of different species will impress the interviewers.
✨Show Off Your Communication Skills
As a Veterinary Care Assistant, you'll need to communicate effectively with both the team and clients. Practice explaining complex ideas simply and clearly. Think about examples where you've successfully dealt with customers or handled difficult situations.
✨Demonstrate Team Spirit
This role is all about teamwork! Prepare to share examples of how you've worked well in a team before. Highlight your positive attitude and resilience, especially in challenging situations, as these traits are crucial in a veterinary environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases they handle, or how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.