At a Glance
- Tasks: Support the Store Manager and lead a dynamic sales team in daily operations.
- Company: Join Vilgain, a fast-growing brand transforming the food industry.
- Benefits: Competitive pay, monthly credits, and discounts on awesome products.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Be part of a vibrant team that values your input and promotes growth.
- Qualifications: Retail experience, leadership skills, and a passion for healthy living.
The predicted salary is between 24750 - 30250 £ per year.
About the Role
- We are looking for a
- Deputy Store Manager to join our
Vilgain store team. You will be the Store Manager’s right hand and someone the team can rely on in the day-to-day operations.
This role is not just about “managing shifts”.
We are looking for someone who understands retail, leads by example on the sales floor, maintains high store standards, and helps us create an environment where customers enjoy coming back — not only because of our products, but also because of the overall experience.
Responsibilities
- Working closely with the Store Manager and stepping in during their absence.
- Leading the sales team — motivating team members, planning shifts, and onboarding new colleagues.
- Overseeing daily operations — from the cash desk to stock management and orders.
- Making sure customers feel welcome and creating a great atmosphere in the store.
- Active sales, customer advice, and representing the Vilgain brand.
- Taking part in additional projects that help us move our retail business forward.
Requirements
- You have retail experience and know how to lead a team.
- You are interested in a healthy lifestyle and enjoy sharing your knowledge with others.
- You are an “Aktivňák” — someone who stays proactive, gets things done, and constantly looks for ways to improve.
- You have excellent communication skills, with the ability to convey information clearly and effectively.
- You are comfortable working shifts and adapting to the needs of the store.
- You enjoy challenges, a fast-paced environment, and leading by example.
- What’s in it for you
- Product: Europe’s fastest-growing food brands that change how people think about food.
- Growth: We work in a a fast-paced, transparent, and no-nonsense environment that supports professional growth and focuses on outcomes.
- Team: Close collaboration with a tight, global team that’s hands-on and gets things done.
- Benefits: Competitive compensation, plus monthly credits and employee discounts on Vilgain products.
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Deputy Store Manager employer: Vilgain s.r.o.
At Vilgain, we pride ourselves on being a Czech lovebrand that values honesty, quality, and a vibrant work culture. As a Store Manager in London, you'll not only lead the launch of our first store but also enjoy a supportive environment that encourages creativity and personal growth, with benefits like 5 weeks of holiday and monthly shopping credits. Join us to create an inspiring atmosphere where both customers and employees thrive together.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vilgain s.r.o., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vilgain s.r.o.!
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vilgain s.r.o., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vilgain s.r.o. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vilgain s.r.o. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vilgain s.r.o.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
