At a Glance
- Tasks: Manage and grow a portfolio of 400 B2B customer accounts through proactive engagement.
- Company: Join Viking, a dynamic company focused on commercial growth and customer relationships.
- Benefits: Enjoy competitive bonuses, 25 days holiday, and hybrid working options.
- Other info: Structured onboarding and ongoing coaching for your career progression.
- Why this job: Make an impact by driving sales growth and building lasting customer connections.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a driven, consultative salesperson who thrives on growing existing accounts and delivering against ambitious targets? At Viking, you'll take ownership of a portfolio of around 400 B2B customers, with a clear focus on increasing share of wallet, expanding product penetration, and driving measurable commercial growth. With access to a range of over 40,000 products, you'll be equipped to offer tailored solutions, uncover new opportunities, and build lasting customer relationships. This is a performance-led account management role where success is recognised, rewarded, and supported.
Key Responsibilities- Manage and grow a portfolio of approximately 400 B2B customer accounts through proactive outbound engagement, primarily via phone, as well as email and other channels.
- Build strong, long-term customer relationships to drive loyalty, increase spend, and deliver consistent sales growth.
- Take ownership of high-value accounts, identifying opportunities to expand product usage and maximise customer value.
- Use a creative and proactive approach to engage key decision-makers and uncover new commercial opportunities.
- Accurately record all customer interactions and maintain up-to-date, actionable account information within CRM systems.
- Prepare and follow up on quotations, working towards both individual and team sales targets.
- Re-engage dormant accounts and grow existing customers through effective cross-selling and upselling strategies.
- Proven experience in a sales or account management role, ideally within a target-driven environment.
- Strong understanding of sales processes, pipeline management, and performance metrics.
- Confident in using CRM systems and Microsoft Office applications.
- Excellent communication skills, with confidence in phone-based selling.
- Results-driven, resilient, and motivated to achieve and exceed targets.
- Strong organisational skills, with the ability to prioritise and manage a high volume of customer activity.
- Collaborative team player with a proactive and positive approach.
- Commercially aware, with the ability to identify and develop opportunities.
- Experience supporting tenders or bid processes is desirable.
- Competitive bonus scheme, including monthly incentives, quarterly adjustments, and an annual overachievement bonus.
- 25 days holiday plus bank holidays.
- Family-friendly policies and a comprehensive benefits package, including staff discounts, paid time off for appointments, and an award-winning Employee Assistance Programme.
- Hybrid working options available following successful completion of a 12-week onboarding period.
- Structured onboarding, dedicated sales training, and ongoing coaching to support your development and career progression.
Manchester | Permanent | Competitive salary | Generous benefits, 25 days annual leave plus bank holidays, pension and Employee Assistance Programme. 3 days per week in office.
Sales and Account Management Executive (Permanent) employer: Viking
Viking is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. With comprehensive benefits such as health insurance, paid vacation, and bonuses, alongside ample training opportunities for personal and professional growth, our River Cruise team thrives in a supportive environment that values each member's contribution to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Account Management Executive (Permanent)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Account Management Executive (Permanent) at Viking, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Viking. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Account Management Executive (Permanent). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Account Management Executive (Permanent)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Viking:When writing your cover letter, make sure to tailor your message specifically for Viking. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Viking
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Viking that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Viking that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Viking’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
