At a Glance
- Tasks: Manage and nurture relationships with over 300 valuable customers to drive sales.
- Company: Join a dynamic team at Viking, focused on creativity and achieving targets.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Be part of a close-knit team with a focus on creativity and collaboration.
- Why this job: Make a real impact by building long-term customer relationships and driving business success.
- Qualifications: Strong communication skills and a good understanding of sales processes required.
The predicted salary is between 30000 - 40000 € per year.
As an Account Manager Customer & Sales Management you will closely work together with your colleagues and will be responsible for managing and contacting a group of assigned valuable Viking customers. You will become part of a close-knit team that works creatively and purposefully and constantly wants to score and achieve set KPI and targets.
Job Responsibility
- Regular contact with an assigned portfolio of 300+ relationships. Guarantee by means of intensive and targeted multi-touchpoint customer contact (telephone, email, social media but also face to face) customer loyalty, with the ultimate goal of realizing long-term relationships and generating more sales;
- Focus on developing and sustaining relationships with high-value customer accounts, driving increased value, engagement, and long-term growth across the customer base;
- Work consciously, purposefully and focused to achieve a win-win situation for Viking and its relations;
- Demonstrate distinctiveness by continuously looking for original and creative ways to approach your relations and enter into dialogue. Decisively to reach the right people. This is a position with a strong commercial focus, to facilitate the decision-making process;
- Process every customer contact and relevant customer data in our CRM system. Prepare quotations in order to achieve sales. Contribute to the overall targets of the Customer & Sales team and achieve individual targets;
- Develop potential customers and reactivate existing 'dormant' customers through cross- and up-selling of products and by identifying and meeting customer needs.
Job Qualifications
- Required knowledge:
- Having a good understanding of sales processes.
- Good understanding of MS Office and knowledge of CRM systems.
- Required skills:
- Strong communication skills.
- Experience of tenders.
- Being convincing towards internal and external stakeholders, having good organizational skills and being creative.
- Being a team player in a commercial environment.
Account Manager Customer & Sales Management in Manchester employer: Viking
Viking is an exceptional employer that fosters a collaborative and innovative work culture, where Account Managers are empowered to build meaningful relationships with over 300 valued customers. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring that our team members thrive in their roles while achieving ambitious targets. Located in a vibrant environment, Viking provides a unique chance to engage creatively with clients, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Customer & Sales Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to show how you can fit in and contribute to their goals, especially in customer management.
✨Tip Number 3
Practice your pitch! You need to be able to communicate your value clearly and confidently. Think about how your skills can help manage those 300+ relationships effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager Customer & Sales Management in Manchester
Some tips for your application 🫡
Show Your Sales Savvy:Make sure to highlight your understanding of sales processes in your application. We want to see how you can drive customer engagement and long-term growth, so share any relevant experiences that showcase your skills in this area.
Be Creative and Original:Since the role requires a creative approach to customer relationships, don’t hesitate to include examples of how you've used innovative strategies in past roles. We love seeing candidates who think outside the box!
Tailor Your Application:Take the time to customise your application for this specific role. Mention how your skills align with our goals at StudySmarter and how you can contribute to achieving those KPIs and targets we set.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Viking
✨Know Your Customers
Before the interview, research Viking's customer base and understand their needs. Familiarise yourself with the types of accounts you’ll be managing and think about how you can add value to those relationships. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've successfully managed customer relationships in the past. Be ready to discuss how you’ve used different channels like email, phone, and social media to engage customers effectively.
✨Demonstrate Your Sales Acumen
Brush up on your understanding of sales processes and be prepared to discuss your experience with tenders and quotations. Think of specific instances where you’ve driven sales growth or reactivated dormant accounts, as this will highlight your commercial focus.
✨Be Creative and Original
Viking values creativity in approaching customer relationships. Come prepared with ideas on how you could engage customers in unique ways. This could be through innovative marketing strategies or personalised communication plans that demonstrate your ability to think outside the box.
