RIVER - Maitre D'Hotel in Dover

Please note that we can only accept applicants who are eligible to work in Europe or in possession of a valid work permit.

Maître D’Hotel

River – Europe

Viking (NYSE: VIK) was founded in 1997 and provides destination-focused journeys on rivers, oceans and lakes around the world. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™.

Viking has more than 450 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler in the 2023 and 2024 Readers’ Choice Awards. Viking is also rated a “World’s Best” for rivers, oceans and expeditions by Travel + Leisure. No other travel company has simultaneously received the same honors by both publications

Role Overview

Part of our Food and Beverage team on our River vessels, the Maître D’Hotel ensures a friendly and professional service in the restaurant, bar, lounge and the sundeck to the fullest satisfaction of our guests and in accordance with Viking Standards and Operating Procedures. The Maître D’Hotel reports to Hotel Manager

What You Will Do On Board

• Manage the entire Food and Beverage service operation on board, including restaurant, bar, lounge, and sundeck
• Supervise and support professional, sales-oriented service
• Ensure the correct use of MXP WOS and adherence to SOP procedures
• Organize, manage, motivate, and train the restaurant and bar team
• Plan and execute F&B related ship functions and special events
• Maintain cleanliness and HACCP standards, control costs, conduct inventory, and analyze consumption data

WHY JOIN VIKING?

On board our ships

• Uniform are provided by Viking
• Lodging and meals are provided
• All our vessels are new and well maintained with modern shared crew cabins, comprising of bunk-beds, private bathroom, and flat screen TV
• First and last journey to the ship is reimbursed by Viking
• Dedicated crew areas and activities
• Sundeck area

Benefits

• Social security benefits in accordance to Swiss or French contracts including pension, child allowance, occupational fund, unemployment insurance
• Paid vacation during your contract
• Health and accident insurance throughout your contract
• Bonus calculated on the number of days worked onboard with guests
• Referral program with additional bonuses
• Increases in salary based on your seniority with Viking
• Access to online learning and further training opportunities for growth

About You

• High School and Hospitality Diploma required, degree with hospitality focus preferred
• Minimum 3 years previous experience in similar position in upscale cruise line or hotel
• Fluent in English with excellent oral communication skills
• Ability to handle confidential information discreetly, maintain hygiene standards, and stand for long periods
• Guest focused, service oriented, positive personality, and flexible team player with
• Extensive wine and bar knowledge

Policies

• Only tattoos that can be covered by your uniform are allowed
• Any offer of employment is subject to you passing all mandatory medical examinations as required

DISCLAIMER

As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page

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