Viking is seeking a Guest Service Manager to lead the Front Office team on our River vessels, ensuring exceptional guest satisfaction and driving revenue. The role reports to the Hotel Manager and requires professional presentation, discretion, and a guest-focused approach.
The ideal candidate has 2+ years in upscale cruise line or luxury hotel roles, fluency in English, and excellent communication skills. Onboard housing, meals, and uniform provisions are included as part of crew benefits.
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Onboard Guest Experience Manager in Dover employer: Viking
At Viking Office, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in a supportive environment. With a focus on customer engagement and relationship building, our Business Development Managers enjoy the flexibility of a field-based role, allowing them to make a meaningful impact across the UK.
