Viking River Cruises seeks a Guest Service Agent for our River – Europe operations. You will deliver warm, personalized front-desk service, support guest services tasks, and report to the Guest Service Manager aboard our river vessels.
Responsibilities include 24-hour guest information, smooth check-in/out, handling onboard sales, IT systems, and maintaining records with patience and diplomacy. Fluency in English is required; additional languages are valued.
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Guest Services Pro - River Cruise Concierge in Dover employer: Viking
At Viking Office, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in a supportive environment. With a focus on customer engagement and relationship building, our Business Development Managers enjoy the flexibility of a field-based role, allowing them to make a meaningful impact across the UK.
